Eugenia Nyameke
London
Summary
Detail-oriented professional specializing in organizational skills, accounting, and bookkeeping. Expertise in QuickBooks and Microsoft Suite enhances task management and payment processing efficiency. Strong written and verbal communication skills, paired with excellent phone etiquette, contribute to effective stakeholder interactions. Committed to driving operational excellence and supporting business growth through proven competencies.
Overview
21
21
years of professional experience
15
15
years of post-secondary education
Work history
Retail Shop Volunteer
Retail Shop Volunteer
07.2023 - 08.2025
- Stock preparation including sorting, steaming, and pricing.
- Replenishing stock on the shop floor and organising displays.
- Administrative tasks such as stocktaking.
- Sorting through donations and preparing them for the shop floor.
- Cash handling and operating the till.
- Helping with administration and reception duties around the till.
- Customer communication answering customer queries.
- Data entry i.e. entering the details of new donors, entering donations into the database.
- Maintaining shop appearance making sure the shop is tidy.
Avon Representative
Avon
04.2023 - 04.2024
- Handled customers enquires and concerns.
- Processed payments and handled cash transactions.
- Maintained inventory and ordered products online for customers.
- Processed and managed customer orders.
- Build and maintained a professional relationship with existing clients.
- Managed sales and delivery reports daily to ensure timely delivery of products.
Health Care Office Administrator
KT’s Care Angels
03.2018 - 12.2022
- Provided administrative support to other team members as needed.
- Answered and directed phone calls with professionalism and courtesy.
- Performed data entry task accurately and efficiently ensuring all information is update.
- Communicating with local councils, service users & third parties.
- Maintain office supplies inventory and order new supplies as needed to ensure the office runs smoothly.
Administrative Assistant/Accounts Assistant
03.2011 - 10.2016
- Answered phone calls with professionalism and accurately transferred calls to senior management and colleagues.
- Assisted in clerical tasks such as photocopying, faxing and responding to emails.
- Dealt with incoming emails, post and telephone enquires.
- Assisted in the preparation of regular scheduled reports.
- Performed computerised data entry tasks with accuracy and efficiency.
- Monitored reimbursed colleagues expenses records and petty cash records.
Telephone Market Researcher
Synovate
01.2005 - 08.2008
- Asking questions in a professional manner and recording responses accurately.
- Conducting detailed market research and updating records accurately for company research and analysis.
- Making outbound calls to members of the public and conducting business to business interviews.
Education
Xero Accounts and Bookkeeping online -
11.2024 - 08.2025
QuickBooks Bookkeeping Diploma - undefined
11.2024 - 08.2025
AAT Level 3 - undefined
City of Westminster College
09.2024 - 07.2025
AAT Level 2 - Achieved Pass
City of Westminster College
01.2024 - 12.2024
Level 2 in Bookkeeping - undefined
Oplex Careers
01.2024 - 12.2024
Sage level 3/Practical Bookkeeping Training - undefined
KBM Training & Recruitment
01.2023 - 12.2023
Business Administration Level 1 - undefined
Harrow College
01.2023 - 12.2023
BA HONS - Business Management
Middlesex University
01.2003 - 12.2006
BTEC Level 3 - Business
Copland Sixth Form School
01.2002 - 12.2003
5 GCSE (A-C) - including English
Copland High School
01.2000 - 12.2002
Skills
- Organisational skills
- Written communication skills
- Verbal communication skills
- Phone etiquette
- Accounting skills
- Bookkeeping skills
- Task management
- QuickBooks
- Microsoft Suite
- Payment Processing
Personal Information
Hobbies: In my spare time I enjoy reading nonfiction books. I love cooking diverse cuisines and exploring healthy meals.
Custom
Available on request
Languages
French
Beginner
Timeline
Xero Accounts and Bookkeeping online -
11.2024 - 08.2025
QuickBooks Bookkeeping Diploma - undefined
11.2024 - 08.2025
AAT Level 3 - undefined
City of Westminster College
09.2024 - 07.2025
AAT Level 2 - Achieved Pass
City of Westminster College
01.2024 - 12.2024
Level 2 in Bookkeeping - undefined
Oplex Careers
01.2024 - 12.2024
Retail Shop Volunteer
Retail Shop Volunteer
07.2023 - 08.2025
Avon Representative
Avon
04.2023 - 04.2024
Sage level 3/Practical Bookkeeping Training - undefined
KBM Training & Recruitment
01.2023 - 12.2023
Business Administration Level 1 - undefined
Harrow College
01.2023 - 12.2023
Health Care Office Administrator
KT’s Care Angels
03.2018 - 12.2022
Administrative Assistant/Accounts Assistant
03.2011 - 10.2016
Telephone Market Researcher
Synovate
01.2005 - 08.2008
BA HONS - Business Management
Middlesex University
01.2003 - 12.2006
BTEC Level 3 - Business
Copland Sixth Form School
01.2002 - 12.2003
5 GCSE (A-C) - including English
Copland High School
01.2000 - 12.2002
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