Eugenia Makuya
Southampton,United Kingdom
Summary
Dedicated professional with a strong, caring attitude and expertise in housekeeping tasks. Demonstrates a thorough understanding of confidentiality rules and sensitivity to cultural diversity. Skilled in conflict resolution, people management, and initiative-taking, ensuring ethical judgement and record-keeping accuracy. Committed to fostering a respectful and inclusive environment while pursuing career growth in roles that leverage these core competencies.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Customer service assistant
McDonald's
Southampton, United Kingdom
09.2024 - Current
- Adapted quickly to changes in store layout or product range, minimising disruption to service delivery.
- Showcased strong communication skills when explaining promotions or discounts to customers.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Assisted customers with product inquiries for an enhanced shopping experience.
- Upheld company policies and procedures consistently to maintain standards of operation.
- Prioritised tasks during busy periods for maximised productivity .
- Assisted in the training of new staff members, ensuring consistency in service delivery.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
Education
Bachelors Business Systems Design and application - Business
University of Zimbabwe
Zimbabwe 08.2020 - 07.2024
Skills
- Caring attitude
- Housekeeping tasks
- Understanding of confidentiality rules
- Sensitivity to cultural diversity
- Conflict Resolution
- People Management
- Initiative taking
- Ethical judgement
- Record-keeping accuracy
Affiliations
- Cycling
- Book reading
- Site seing
Languages
English
Advanced
Timeline
Customer service assistant
McDonald's
09.2024 - Current
Bachelors Business Systems Design and application - Business
University of Zimbabwe
08.2020 - 07.2024
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