Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Eugenia Makuya

Southampton,United Kingdom

Summary

Dedicated professional with a strong, caring attitude and expertise in housekeeping tasks. Demonstrates a thorough understanding of confidentiality rules and sensitivity to cultural diversity. Skilled in conflict resolution, people management, and initiative-taking, ensuring ethical judgement and record-keeping accuracy. Committed to fostering a respectful and inclusive environment while pursuing career growth in roles that leverage these core competencies.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work history

Customer service assistant

McDonald's
Southampton, United Kingdom
09.2024 - Current
  • Adapted quickly to changes in store layout or product range, minimising disruption to service delivery.
  • Showcased strong communication skills when explaining promotions or discounts to customers.
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Assisted customers with product inquiries for an enhanced shopping experience.
  • Upheld company policies and procedures consistently to maintain standards of operation.
  • Prioritised tasks during busy periods for maximised productivity .
  • Assisted in the training of new staff members, ensuring consistency in service delivery.
  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.

Education

Bachelors Business Systems Design and application - Business

University of Zimbabwe
Zimbabwe
08.2020 - 07.2024

Skills

  • Caring attitude
  • Housekeeping tasks
  • Understanding of confidentiality rules
  • Sensitivity to cultural diversity
  • Conflict Resolution
  • People Management
  • Initiative taking
  • Ethical judgement
  • Record-keeping accuracy

Affiliations

  • Cycling
  • Book reading
  • Site seing

Languages

English
Advanced

Timeline

Customer service assistant

McDonald's
09.2024 - Current

Bachelors Business Systems Design and application - Business

University of Zimbabwe
08.2020 - 07.2024
Eugenia Makuya