Flexible Health Care Assistant over 10 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care.
Hi, I’m
Eugene Joseph Suh
Eccles, Manchester,Lancashire
Summary
Overview
33
years of professional experience
Work history
Prospective EmployerEccles, Manchester, Lancashire
Door security staff member
Job overview
- Monitored venue grounds and adjacent areas to proactively detect risks.
- Conducted detailed searches and confiscated unauthorised or illegal items.
- Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
- Carried out visitor screening and searches to enforce compliance with established policies.
- Used approved techniques to defuse conflict and remove unruly guests.
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
- Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
- Applied crowd-control techniques to foster order and safety.
- Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Handled ID checks using company system, managing customer access or denial in line with company policy.
- Created and maintained secure, safe and welcoming environment for patrons.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Facilitated effective complaint management with thorough incident reports.
- Diplomatically resolved patron conflicts to mitigate security risks.
- Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
- Planned most efficient route to meet daily delivery goals.
- Built and maintained strong working relationships with regular customers.
- Addressed customer questions and escalated customer complaints following established procedures.
- Conducted deliveries between businesses, shops and households.
ST JOSEPH'S CHILDREN AND ADULT HOME.Bafut
Health care assistant
12.2019 - 11.2023
Job overview
- Safely escorted patients during medical appointments and hospital visits.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Worked closely with nurses to maintain high levels of communication.
- Prepared healthy meals and delivered feeding support.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Maintained confidentiality and compliance standards for optimised patient care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
Savanna Botanic GardensBafut
Personal assistant
01.1991 - 11.2019
Job overview
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Coordinated logistic and travel arrangements, maintaining strict compliance with budgets and schedules.
- Professionally greeted clients and delivered friendly, knowledgeable assistance.
- Purchased office supplies to maintain consistent inventory.
- Documented data and stored important records on database.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Copied, scanned and faxed documents to assigned recipients.
- Handled basic clerical needs to help staff focus on more pressing matters.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
- Operated multi-line phone systems, handling high volume of calls daily.
Education
Florence Academy UK
First Aid from First Aid
06.2023 - 06.2023
University overview
Florence Academy UK
Fire Safety from Fire Safety
06.2023 - 06.2023
University overview
Florence Academy UK
Equality & Diversity & LGBTQ from Equality & Diversity & LGBTQ
06.2023 - 06.2023
University overview
Florence Academy UK
Basic Life Support Theory from Basic Life Support Theory
06.2023 - 06.2023
University overview
Florence Academy UK
Information Governance inc GDPR from Information Governance inc GDPR
06.2023 - 06.2023
University overview
Florence Academy UK
Moving & Handling Theory from Moving & Handling Theory
06.2023 - 06.2023
University overview
- Completed professional development in [Subject]
Florence Academy UK
Health Safety & Welfare from Health Safety & Welfare
06.2023 - 06.2023
University overview
Skills
- Exceptional communicator
- Conflict resolution techniques
- Emergency management
- Theft prevention training
- Investigation documentation
Languages
English
Fluent
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Florence Academy UK
First Aid from First Aid
06.2023 - 06.2023
Florence Academy UK
Fire Safety from Fire Safety
06.2023 - 06.2023
Florence Academy UK
Equality & Diversity & LGBTQ from Equality & Diversity & LGBTQ
06.2023 - 06.2023
Florence Academy UK
Basic Life Support Theory from Basic Life Support Theory
06.2023 - 06.2023
Florence Academy UK
Information Governance inc GDPR from Information Governance inc GDPR
06.2023 - 06.2023
Florence Academy UK
Moving & Handling Theory from Moving & Handling Theory
06.2023 - 06.2023
Florence Academy UK
Health Safety & Welfare from Health Safety & Welfare
06.2023 - 06.2023
Health care assistant
ST JOSEPH'S CHILDREN AND ADULT HOME.
12.2019 - 11.2023
Personal assistant
Savanna Botanic Gardens
01.1991 - 11.2019
Door security staff member
Prospective Employer
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