Euan McKay
Lanark,South Lanarkshire
Summary
Accomplished professional with extensive expertise in the automotive industry, demonstrating proficiency in efficient organising, supplier liaising, and technical specifications understanding. Adept at vehicle inspection techniques and quality assurance checks, ensuring safety consciousness and health and safety compliance. Proven track record in franchised dealership operations with a focus on customer service excellence, sales persuasion, and invoice value maximisation. Committed to enhancing operational efficiency through correct part identification and efficient stock control while maintaining resilience under pressure.
Offering strong foundation in mechanical skills, problem-solving, and customer service. Knowledgeable about tools and techniques used in wheel maintenance and repair. Ready to use and develop technical skills, attention to detail, and teamwork in any applicable role.
Overview
37
37
years of professional experience
Work history
Alloy Wheel Technician
Wheel Wizards Scotland Ltd.
Hamilton, South Lanarkshire
2024.03 - 2025.11
- Executed precise calibrations with alignment tools, achieving optimal vehicle handling for clients.
- Managed inventory effectively, ordering supplies to ensure cost efficiency and minimal downtime.
- Assisted colleagues in complex projects to maintain operational smoothness within the workshop.
- Cultivated strong customer relationships through excellent communication, enhancing loyalty and repeat business.
- Solved challenging mechanical issues with innovative approaches, delivering high-quality results under pressure.
- Worked collaboratively in a team environment; shared knowledge and skills with peers.
- Offered advice regarding appropriate care of tyres and wheels, leading to extended product life for customers.
- Maintained a clean, safe workspace to foster productivity and ensure compliance with health regulations.
Owner/Operator
Ergon Vehicle Services Ltd.
Glasgow, Glasgow City
2019.03 - 2024.03
- Negotiated contracts for better deals with suppliers.
- Ensured compliance with regulations, maintaining a clean safety record.
- Streamlined operational processes resulting in increased productivity.
- Developed marketing plans to increase brand visibility.
- Handled employee recruitment and training, fostering a skilled workforce.
- Managed daily operations to ensure smooth running of the business.
- Maintained equipment and facilities, ensuring operational efficiency.
- Conducted regular inventory checks to prevent stock shortages.
- Oversaw financial management, ensuring fiscal health of the business.
- Increased customer satisfaction by providing exceptional service.
- Collaborated with accountants for accurate financial reporting.
- Provided efficient solutions to problems, improving business performance.
- Built strong relationships with clients, enhancing brand loyalty.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Promoted company products and services on social media to increase brand awareness.
- Transported goods, liquids, or materials in line with delivery requirements.
- Reacted calmly and appropriately in emergency situations.
Alloy Wheel Technician
Ergon Vehicle Services Ltd.
Glasgow, Glasgow City
2008.08 - 2019.03
- Solved challenging mechanical issues with innovative approaches, delivering high-quality results under pressure.
- Offered advice regarding appropriate care of tyres and wheels, leading to extended product life for customers.
- Ensured customer satisfaction by providing detailed explanations of wheel repairs and replacements.
- Conducted thorough inspections for identifying wheel and tyre issues.
- Prioritised tasks efficiently; maintained high levels of productivity during peak periods.
- Developed rapport with customers through excellent communication skills, enhancing customer loyalty and repeat business.
- Managed inventory effectively; ordered supplies as needed ensuring cost-effectiveness and minimal downtime.
- Complied diligently with health and safety regulations; promoted a secure working atmosphere.
- Demonstrated technical expertise whilst fixing and refurbishment of wheels resulting in reliable solutions.
- Worked collaboratively in a team environment; shared knowledge and skills with peers.
- Kept abreast of latest industry developments by attending relevant training courses-ensured provision of up-to-date services.
- Maintained a clean, safe workspace to foster productivity and ensure compliance with health regulations.
Owner/Operator/Franchisee
Car Park Valeting Ltd
East Kilbride, South Lanarkshire
2005.09 - 2008.08
- Delivered efficient solutions to enhance business performance.
- Oversaw financial management to maintain fiscal health.
- Negotiated contracts to secure advantageous deals with suppliers.
- Management of employees and employment contracts
- Liaising with Customers and Franchise Company to ensure Customer Satisfaction while ensuring Brand values and standards were maintained.
- Coordinated staff schedules for optimal work distribution.
- Developed marketing plans to increase brand visibility.
- Collaborated with accountants for accurate financial reporting.
- Streamlined operational processes resulting in increased productivity.
- Handled employee recruitment and training, fostering a skilled workforce.
- Increased customer satisfaction by providing exceptional service.
- Maintained equipment and facilities, ensuring operational efficiency.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
Machine Printer
Various Print Companies
Hamilton, Glasgow, Falkirk, Kilmarnock , Scotland
1989.01 - 2005.08
- Collaborated with design team to ensure print readiness and quality standards.
- Undertook specialised printing tasks such as embossing or foil stamping, provided diverse service offerings to clients.
- Enhanced customer satisfaction with prompt and accurate printing services.
- Resolved technical issues promptly, ensured minimal interruption in services.
- Provided training to junior staff members on handling complex printing machines; enhanced overall team productivity.
- Managed bulk printing orders, adhering to tight deadlines while maintaining high standards.
- Maintained printers to guarantee smooth operation and prevent downtime during critical projects.
- Executed specialised printing tasks, including embossing and foil stamping, enhancing service diversity.
- Adhered to safety regulations whilst operating heavy-duty printers, maintained a safe working environment.
- Checked final products for any errors or defects; guaranteed high-quality finished goods.
- Handled emergency repairs on printing machines; minimised work disruptions.
- Completed preventive maintenance on printers; reduced machine breakdowns.
- Ensured quality print outcomes by meticulously aligning and adjusting printer settings.
- Managed multiple print runs simultaneously to meet customer deadlines and operational demands.
- Monitored print output to confirm quality and accuracy ahead of dispatch.
- Created prints on materials for display and selling purposes.
- Created prints to client specifications and within deadlines.
- Set up and operated different types of presses to complete printing tasks.
- Fed machines with right quantities of paper to prevent pauses in printing.
- Troubleshot machine malfunctions to locate causes of issues.
- Adjusted and monitored functions of printing machines.
- Enforced high work standards by assessing machines, processes and output.
Education
Higher National Diploma - Machine Printing
Glasgow College of Building and Printing
Glasgow, Glasgow City 08/1989 - 05/1994
10 O-Level Qualifications - High School Education
Strathaven Academy
South Lanarkshire 08/1984 - 01/1989
Skills
- Efficient organising
- Supply chain understanding
- Mechanical component awareness
- Automotive parts knowledge
- Technical specifications understanding
- Reliability and punctuality
- Customer Service
- Efficient stock control
- Vehicle repair knowledge
- Invoice value maximisation
- Parts identification
- Quality assurance checks
- Correct part identification
- Communication proficiency
- Safety consciousness
- Resilience under pressure
- Health and Safety Compliance
Affiliations
- Hobbies include Photography, Classic car restoration,Dog Walking, DIY and helping at my brothers farm
References
References available upon request.
Timeline
Alloy Wheel Technician
Wheel Wizards Scotland Ltd.
2024.03 - 2025.11
Owner/Operator
Ergon Vehicle Services Ltd.
2019.03 - 2024.03
Alloy Wheel Technician
Ergon Vehicle Services Ltd.
2008.08 - 2019.03
Owner/Operator/Franchisee
Car Park Valeting Ltd
2005.09 - 2008.08
Machine Printer
Various Print Companies
1989.01 - 2005.08
Higher National Diploma - Machine Printing
Glasgow College of Building and Printing
08/1989 - 05/1994
10 O-Level Qualifications - High School Education
Strathaven Academy
08/1984 - 01/1989