Euan Mcintosh
Newcastle,Newry Mourne and Down
Summary
Experienced professional with excellent customer service skills and a proven track record in customer interactions and delivering exceptional service. Demonstrates clear communication, adept multitasking, and the ability to work effectively under pressure in high-demand environments such as busy restaurants. Highly adaptable, committed to customer safety, and excels in teamwork as evidenced by collaborative efforts at Villa Vinci.
Overview
1
1
year of professional experience
Work History
Waiter
Villa Vinci Italian Restaurant
Newcastle, Newry Mourne and Down
05.2023 - 09.2023
- Delivered excellent customer service through friendly and polite interaction.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Handled payment transactions to guarantee smooth customer checkout process.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Worked collaboratively with kitchen staff for efficient service delivery.
Volunteer coach
Newcastle Athletics Club
Newcastle, Newry Mourne and Down
09.2023 - Current
- Fostered a positive team environment with clear communication and motivational tactics.
- Mentored young athletes to develop discipline, sportsmanship, and goal-setting skills.
- Ensured safety during practice sessions with thorough equipment checks and appropriate warm-ups.
- Promoted safety and welfare of young children by following safeguarding principles.
Education
GCSEs -
St Louis Grammar School
Kilkeel 09.2022 - 06.2024
A-Levels -
St Louis Grammar School
Kilkeel 09.2024 -
Skills
- Strong interpersonal skills with experience in customer interactions and delivering exceptional service
- Clear Communication
- Skilled at multitasking/working under pressure - working in a very busy restaurant
- Adaptable to new situations
- Teamwork – working as a team member at Villa Vinci
- Commitment to customer safety - ensuring customers with allergies were aware of all ingredients in their food
- Child safeguarding understanding
- Effective decision making
Accomplishments
I was selected to represent and competed for the Northern Irish running team at the British and Irish U20 championships in September 2024.
I am on a currently on a rowing team going to the world coastal rowing championships in summer 2025.
Affiliations
- I am invested in aviation and aspire to be a pilot.
- I love music and play the piano and guitar in my free time
- I studied E-Commerce in my Business class and enjoy selling items online
References
Mr E McGlue
Vice-Principal
St Louis Grammar School
Kilkeel
Co Down
BT34 4EU
02841762747
Timeline
A-Levels -
St Louis Grammar School
09.2024 -
Volunteer coach
Newcastle Athletics Club
09.2023 - Current
Waiter
Villa Vinci Italian Restaurant
05.2023 - 09.2023
GCSEs -
St Louis Grammar School
09.2022 - 06.2024
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