Euan Mcgrogan
Manchester
Summary
Motivated Team Member desiring to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work history
Team Member
Slug And Lettuce Spinningfields
2025.05 - 2025.07
- Assisted colleagues in back of house and front of house operations.
- Handled customer queries effectively, ensuring a satisfactory experience.
- Maintained high standards of customer service throughout shifts.
Glass Collector
Slug And Lettuce Watford
2024.06 - 2024.12
- Assisted in addressing common industry challenges through effective problem-solving strategies.
- Supported team members in seeking resolutions that resulted in positive outcomes.
- Enhanced time management skills in a high-pressure environment, ensuring efficient task completion.
Store Assistant
Toolstation Europe
2023.07 - 2024.01
- Assisted in stock management and customer service tasks within store environment.
- Operated till and processed payments efficiently.
- Responded to customer queries to enhance satisfaction.
Business Enterprise Event
Westfield Academy
2022.02 - 2024.01
- Led the development of a business concept for GCSE coursework.
Managed a successful sweet stall at Business Enterprise Day, ensuring smooth operations amid high student engagement.
- Provided strategic support to a donut stall, offering guidance on customer interactions and issue resolution.
- Coordinated with classmates to organise an event, demonstrating professionalism and effective problem-solving abilities on the day.
Education
Secondary School - Secondary School
Westfield Academy
Watford 2017.09 - 07/2022
Sixth Form - Sixth Form
Westfield Academy
Watford 2022.09 - 08/2024
Skills
- Time management
- Multi tasking
- Communication
- Problem-solving
- Teamwork
- Critical thinking
- Leadership
- Adaptability
- Fast learner
- Customer service
REFERENCES
- Amy, Corbett, Deputy Manager, Slugandlettuce.Spinningfields@stonegategroup.co.uk, S&L Spinningfields
- Georgia, King, Deputy Manager, 07453390183, S&L Watford
- Rasha, Abuelreesh, Business Teacher, RAB@westfield.academy
- Kelly, Dunn, Toolstation Manager, kelly.dunn@toolstation.com
Timeline
Team Member
Slug And Lettuce Spinningfields
2025.05 - 2025.07
Glass Collector
Slug And Lettuce Watford
2024.06 - 2024.12
Store Assistant
Toolstation Europe
2023.07 - 2024.01
Sixth Form - Sixth Form
Westfield Academy
2022.09 - 08/2024
Business Enterprise Event
Westfield Academy
2022.02 - 2024.01
Secondary School - Secondary School
Westfield Academy
2017.09 - 07/2022