Euan McCubbin
Larne,Co Antrim
Summary
Driving Licence held with a clean record. Eligible to work in the UK, demonstrating readiness for immediate employment.
Overview
4
4
years of professional experience
Work History
Customer Operations Agent
P&O Ferries
06.2025 - Current
- Deliver excellent customer service, keeping polite, friendly and professional a manner at all times.
- Facilitated effective communication with colleagues and ship loading officers, ensuring smooth operations.
- Executed cash and card payments via PDQ, accurately documenting all bookings to maintain financial integrity.
- Navigated IT systems for passenger check-in, adapting quickly to system challenges to ensure customer satisfaction.
Kitchen Porter
Halfway House Hotel
07.2022 - 04.2025
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Washed and organised cookware, utensils, and dishes to support efficient kitchen operations.
- Removed rubbish and recycling to maintain cleanliness and hygiene standards in workspaces.
- Maintained positive attitude in high-pressure kitchen environments to foster teamwork and morale.
Education
BSc (Hons) Criminology
University of Northumbria at Newcastle
Newcastle upon Tyne01-2026
A-Levels - BTEC Travel and Tourism, Religious Studies, Business Studies
Larne Grammar School
Larne01-2023
Skills
- Customer service
- IT system navigation
- Cash handling
- Attention to detail
- Time management
- Multitasking
- Problem-solving
- Effective communication
Timeline
Customer Operations Agent
P&O Ferries
06.2025 - Current
Kitchen Porter
Halfway House Hotel
07.2022 - 04.2025
BSc (Hons) Criminology
University of Northumbria at Newcastle
A-Levels - BTEC Travel and Tourism, Religious Studies, Business Studies
Larne Grammar School