Euan Lynch
Grimsby,North East Lincolnshire
Summary
Results-driven professional specialising in event coordination and administration. Experienced in safeguarding, community engagement, and relationship management, with a strong background in box office operations and financial reconciliation. Focused on improving organisational efficiency and building positive community relations.
Overview
7
7
Certification
5
5
years of professional experience
Work history
Shift Manager
The Green Room
Grimsby, North East Lincolnshire
2026.01 - Current
- Assisted in daily venue operations, supervising staff shifts to ensure efficient service.
- Coordinated with team members to facilitate smooth shift transitions and maintain operational flow.
- Oversaw cash management processes, ensuring accuracy at end of each shift.
- Ensured compliance with licensing laws by holding personal licence for venue operations. and follow licensing rules to stay compliant.
- Delivered event support, addressing customer questions and service needs to enhance guest experience.
- Resolve operational and customer issues quickly and professionally.
- Trained staff on product knowledge; resulting in better customer interactions.
- Ensured health and safety measures in line with company regulations.
- Placed orders for supplies to ensure service areas were well-stocked and operational. and manage supplies to keep service areas fully stocked.
Pastoral Co-Ordinator
National Children's Choir of Great Britain
Bromsgrove, Worcestershire
2022.01 - Current
- Facilitated pastoral care for children and young people, enhancing their emotional well-being during residential courses.
- Managed welfare and first aid incidents, ensuring prompt response and appropriate escalation of concerns.
- Coordinated activities and assisted rehearsals and performances, contributing to engaging course delivery.
Front of House Assistant & Casual Technician
Grimsby Auditorium
Grimsby, North East Lincolnshire
2021.06 - Current
- Support customers at front desk and box office during each shift.
- Process ticket sales and answer customer enquiries promptly at service point.
- Process payment transactions swiftly and accurately at the till.
- Managed till operations to ensure accurate processing of payments. to process cash and card payments daily.
- Reconcile tills and complete end-of-day cash balance checks accurately.
- Balance tills at all times to maintain accurate records.
- Communicate clearly with customers to resolve needs quickly.
- Handled customer complaints to ensure timely resolutions and enhance satisfaction.
- Assist with managing customer complaints and feedback with prompt follow-up.
- Maintained front-of-house cleanliness and order during busy periods to enhance customer experience.
- Provide consistent high-quality service under demanding, high-pressure situations.
- Assisted with technical theatre operations during performances to ensure smooth execution. and keep audience safe during performances.
- Assisted with promotional events to increase theatre attendance.
- Answer phone calls and provide information and assistance to callers.
- Follow strict punctuality standards as part of work ethics commitment.
Casual Café & Bar Staff
Bradley Football Development Centre
Grimsby, North East Lincolnshire
2021.10 - 2025.11
- Provided excellent service to support customer satisfaction during high volumes.
- Served high volumes of guests in fast-paced settings while maintaining high service standards.
- Prepared beverages ensuring consistent quality for every order.
- Handled payments and maintained food safety standards throughout service.
- Ensured precise tracking of tabs to prevent monetary errors.
- Managed cash handling to maintain financial accuracy.
- Restocked bar efficiently during busy periods to maintain service flow.
- Managed bar inventory to ensure stock availability and support seamless operations.
- Cleaned and sanitised bar area while keeping strict hygiene standards.
- Adhered to health and safety regulations strictly during every shift.
- Provided attentive service to foster positive guest interactions and satisfaction.
- Assisted in training new staff to support day-to-day team efficiency.
- Rotated stock regularly to reduce waste from expired products.
- Completed end-of-day cleaning duties to prepare bar for next trade.
- Performed bar closing duties by cleaning, sanitising, and replenishing stock.
- Prepared food and beverages and kept payment process running smoothly.
Pastoral Team
VOCES8 Foundation
Milton Abbas, Dorset
2023.08 - 2025.08
- Delivered daily pastoral support for participants aged 8–18, fostering a safe and supportive environment.
- Facilitated event delivery and promptly responded to welfare incidents, ensuring participant safety and satisfaction.
- Supervised rehearsal activities while effectively managing residential life routines to ensure participant engagement and well-being.
Education
Bachelor of Music (Honours) - Music
Newcastle University
09/2022 - 07/2026
Skills
- Operational management
- Cash handling
- Event coordination
- Customer service and support
- Team leadership
- Staff management
- Relationship management
- Community engagement
- Safeguarding and pastoral care
- Microsoft Office proficiency
Certification
- Personal Licence Holder
- Emergency First Aid at Work
- Safeguarding Training
- Disability & Equality Training
- Level 2 Food Safety & Hygiene
- Fire Safety Training
- Allergens Training
Interests
Active in choral singing, conducting and community music projects, with a strong interest in education, outreach and widening participation.
Leadership & Additional Experience
- Chair, Music Student–Staff Committee
- Global Ambassador – National Children's Choir of Great Britain
- Musical Director and choir leadership experience
- Performer with Samling Academy
- Performed 'Le Prince Charmant' in Cendrillon
- Member of Grimsby Minster Choir and Newcastle University New Vocal Ensemble
Languages
French
Intermediate
Accomplishments
Chair of ICMus SSC (Newcastle University)
Assistant Director of Music (Simply Singing Brigg, Curtain Up Productions Grimsby & Grimsby Minster)
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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References
References available upon request.
Timeline
Shift Manager
The Green Room
2026.01 - Current
Pastoral Team
VOCES8 Foundation
2023.08 - 2025.08
Pastoral Co-Ordinator
National Children's Choir of Great Britain
2022.01 - Current
Casual Café & Bar Staff
Bradley Football Development Centre
2021.10 - 2025.11
Front of House Assistant & Casual Technician
Grimsby Auditorium
2021.06 - Current
Bachelor of Music (Honours) - Music
Newcastle University
09/2022 - 07/2026