Euan Keith Macleod
Bearsden, Glasgow
Summary
I am a confident, compassionate and hardworking person who would be a great addition to your team. I have customer service experience from my previous roles at Oxfam, Tesco and current role at Home bargains. In these roles I have developed the ability to help customers and show enthusiasm for work. I am happy working by myself and I also work well with others as part of a team.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Floor worker/cashier
Home Bargains
10.2022 - Current
- Duties include: Stocking shelves, making sure aisles look neat and tidy, price any products without a price, taking any prices off shelves with no products,taking any loose cardboard of shelves, Serviced customers with polite, enthusiastic attitude to enhance shopping experience, completing transactions, and helping customers find items in the store and answering any questions or queries.
- Replenished stock across sales floor, maintaining tidy, well-presented displays.
- Rotated merchandise using FIFO procedures to reduce waste and expiry issues.
- Assisted customers with product locations, availability, and basic store queries.
Customer service assistant
Tesco
10.2021 - 03.2022
- Duties include: Serviced customers, completed transactions, and addressed questions and queries to enhance customer satisfaction
- Assisted customers with product location, store information, and prompt resolution of daily queries.
- Operated tills and self-checkout systems, maintaining accuracy during busy trading periods.
- Replenished stock and rotated products to keep shelves full, organised, and compliant with freshness standards.
Voluntary Sales Assistant
Oxfam
02.2018 - 06.2021
- Serviced customers, rotated stock, and supported new staff members.
- Delivered customer service, processed purchases at till, and resolved inquiries with professional, friendly support.
- Replenished stock, maintained tidy displays, and rotated merchandise to support sales floor standards.
- Managed cash handling, balanced till records, and followed store procedures for secure transactions.
Education
High School Diploma -
Bearsden Academy
Glasgow, Scotland06-2021
Passed - Bakery
City of Glasgow College
Glasgow, United Kingdom06-2022
Skills
- Customer assistance
- Cash handling procedures
- Accurate cash handling
- Stock management
- Stock replenishment
- Order picking
- Efficient task management
- Staff training
- Heavy lifting
Interests
Acting, Cooking, Cycling, Badminton
Certification
Royal environmental Health Institute Scotland this includes, Food Preparation and food Hygiene and personal hygiene, Bronze Duke of Edinburgh Award
Timeline
Floor worker/cashier
Home Bargains
10.2022 - Current
Customer service assistant
Tesco
10.2021 - 03.2022
Voluntary Sales Assistant
Oxfam
02.2018 - 06.2021
High School Diploma -
Bearsden Academy
Passed - Bakery
City of Glasgow College