Euan Cosh
Manchester
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Recruitment Team Leader
Novax Recruitment
Altrincham
11.2023 - Current
- Conducted performance reviews, 1-2-1s, team debriefs whilst consistently establishing and growing an ongoing desk.
- Involved in the hiring process for new members for the team.
- Analysed statistics and performance, creating development plans for team members who weren't on track, increasing productivity and revenue.
- First point of contact for external issues or escalations which may arise.
Recruitment Consultant
Novax Recruitment
Altrincham
11.2020 - 10.2023
- Resourcing for candidates, managing a pipeline of ongoing contractors and building a new desk
- Writing and marketing job adverts, remaining informative and coherent
- Ensuring compliance documentation was correct and in place, managing databases and CRM's.
- Marketing, arranging and creating mailshots for both new candidates and new clients.
- Organising interviews between candidates and clients, preparing CV's and candidates before interviews, handling client process from start to finish and negotiating terms of contract.
Senior Lettings Negotiator
Farrell Heyworth Estate Agents
Fylde
01.2020 - 10.2020
- Promoted to Senior Lettings Negotiator for the Fylde Coast
- Solely dealing with all lettings enquiries for our four office across the Fylde Coast
- Arranging and attending viewings, dealing with all necessary paperwork and liaising with landlords to find them a suitable tenant
- Marketing of new properties, via mailshots, hotlisting, telephone calls, and SMS
- Arranging with property management any issues with landlords or tenants and making sure all complaints, issues or problems were dealt with efficiently and to everyone's satisfaction
- Working along side the applications team to process credit checks and other forms of compliance and paperwork within a quick turnaround.
Sales and Lettings Negotiator
Farrell Heyworth Estate Agents
Fylde
06.2017 - 01.2020
- Dealing with all sales and lettings enquiries
- Negotiating sales on behalf of our vendors and dealing with rental applications for our landlords
- Working with after sales to ensure properties would go from being sold subject to contract through to completion as hassle free as possible, dealing with customer queries and expectations of solicitors, vendors and purchasers
- Arranging marketing of new properties, setting up market appraisals, correctly and succinctly identifying market trends for properties in the local area
- Marketing properties via hotlisting, mailshots, telephone calls and SMS.
Sales Executive
Carphone Warehouse Head Office
11.2015 - 01.2017
- Speaking to customers on the phone, dealing with new phone contracts and upgrades, using various sales techniques to ensure a smooth and coherent sales process.
- Managed client relationships from early stages of sales process through to post-sales
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Promoted to a floor walker position, which involved me training and assisting any new starters during their first weeks at the company before they were signed onto permanent contracts, by teaching them sales techniques such as opening, negotiating and closing, as well as compliance handling.
Operational Sales Support
Inenco Direct
Lytham St. Annes
08.2014 - 10.2015
- Working with various energy suppliers to ensure business energy contracts were delivered correctly and efficiently
- Compliance and analysis of contracts sent across, correctly identifying any errors or pricing issues, working with sales safe to authorise pricing, usages and length of contract
- Back office duties, dealing with customers and SME businesses
- Training new starters, identifying areas of weakness whilst improving and developing skills
Education
Bachelor of Arts - Journalism with English Language
University of Central Lancashire
09.2011 - 08.2014
A-Levels - English Language
Lytham St Annes Technology and Performing Arts College
01.2008 - 01.2010
Skills
- Communication skills
- Leadership
- Problem-solving
- Organisation and time management
- Strategic task delegation
- Team building strategies
Timeline
Recruitment Team Leader
Novax Recruitment
11.2023 - Current
Recruitment Consultant
Novax Recruitment
11.2020 - 10.2023
Senior Lettings Negotiator
Farrell Heyworth Estate Agents
01.2020 - 10.2020
Sales and Lettings Negotiator
Farrell Heyworth Estate Agents
06.2017 - 01.2020
Sales Executive
Carphone Warehouse Head Office
11.2015 - 01.2017
Operational Sales Support
Inenco Direct
08.2014 - 10.2015
Bachelor of Arts - Journalism with English Language
University of Central Lancashire
09.2011 - 08.2014
A-Levels - English Language
Lytham St Annes Technology and Performing Arts College
01.2008 - 01.2010
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