Etienne Purches
Winchester,Hampshire
Summary
Knowledgeable Research Officer and Sales Assistant with expertise in customer communication, research analysis and administration.
Excels in organisation, communication and problem-solving.
Overview
4
4
years of professional experience
Work history
Research Officer
The University of Winchester
Winchester, Hampshire
08.2022 - 06.2023
- Planned and initiated research study protocols, monitored regulatory and subject binders and organised, implemented and administered data collection and analysis systems.
- Organised and facilitated investigator and coordinator meetings, conferences and events associated with research activities.
- Provided summary of conclusions and offered potential areas for further investigations.
Front of House Team Leader
Hotel Du Vin
Winchester, Hampshire
06.2021 - 04.2022
- Delivered quality service by providing warm and welcoming environment.
- Organised seating for groups and guests with special needs.
- Coordinated inventory and restocked condiments and consumables.
- Promoted health and safety by reporting workplace risks for resolution.
- Trained and supervised wait staff to maintain first-class customer service standards.
- Pleasantly greeted guests and offered to take drink orders while assisting with menu familiarisation.
- Processed payments and reduced customer wait times.
- Covered large parties and events, anticipating planning and staffing needs.
Administration Assistant
Coehesion
Salisbury, Wiltshire
11.2020 - 06.2021
- Drafted professional meeting agendas, took minutes and followed up on action items.
- Promoted welcoming environment while managing receptionist area and fielding requests for information.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
Sales Assistant
BASE2 Studios
Partridge Green, West Sussex
09.2019 - 04.2021
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Worked energetically to maintain efficient operations during peak trading hours.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Education
BA - Music and Sound Production
University of Winchester
Winchester 09/2018 - 04/2021
A-Levels - Law
Worthing College
Worthing, West Sussex 09/2015 - 06/2017
A-Levels - Psychology
Worthing College
Worthing 09/2015 - 06/2017
A-Levels - Sociology
Worthing College
Worthing 09/2015 - 06/2017
GCSEs -
St. Andrews High School
WorthingSkills
- Ability to Work Under Pressure
- Computer Skills
- Ability to Multitask
- Effective Time Management
- Excellent Communication Skills
- Event Planning
- Leadership Skills
- Collaboration & Teamwork
- Key IT Skills
- Microsoft Office
- Confidentiality
- Research techniques
- Strategic planning
- Accounts administration
- Diary management
- Persuasive communication
- Microsoft Teams
- Zoom
- Adobe Photoshop & Premiere Pro
- FL Studios, Pro Tools, Logic [DAW]
Interests
Hobbies include:
- Travelling [Having visited places such as]: Morocco, France, Scotland, Turkey, Spain.
- Endurance Sports [Such as]: Kickboxing, Swimming, Running.
- Music Production and Engineering.
- Cinematography.
- Graphic Design & Fashion.
- Reading & Self-Education.
- Community Group Involvement.
- Linguistics.
Languages
English
Native
French
Advanced
Arabic
Intermediate
Timeline
Research Officer
The University of Winchester
08.2022 - 06.2023
Front of House Team Leader
Hotel Du Vin
06.2021 - 04.2022
Administration Assistant
Coehesion
11.2020 - 06.2021
Sales Assistant
BASE2 Studios
09.2019 - 04.2021
BA - Music and Sound Production
University of Winchester
09/2018 - 04/2021
A-Levels - Law
Worthing College
09/2015 - 06/2017
A-Levels - Psychology
Worthing College
09/2015 - 06/2017
A-Levels - Sociology
Worthing College
09/2015 - 06/2017
GCSEs -
St. Andrews High School
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