Dedicated professional known for exceptional attention to detail and strong communication skills. Proven ability to work effectively in team settings, ensuring efficient operations and high standards of safety. Committed to leveraging skills in a dynamic environment to contribute to organisational success.
Overview
12
12
years of professional experience
Work history
Warehouse Operative / Order Picker
Worcester Bosch
Worcester, Worcestershire
01.2022 - 12.2024
Reduced damages with careful handling and storage of fragile items.
Inspected goods upon arrival, reported any discrepancies or damages.
Facilitated smooth workflow by promptly processing incoming stocks.
Coordinated with management, contributed valuable input during team meetings.
Improved efficiency with meticulous coordination of stock and inventory control.
Maintained safety regulations by enforcing strict adherence to company policies.
Sorted materials into appropriate areas for easy access and organisation.
Replenished shelves as needed, helped maintain adequate stock levels at all times.
Assisted team members in loading large items safely.
Ensured high standards of cleanliness in working area.
Self Employed Courier
Yodel
Worcester, Worcestershire
05.2019 - 01.2022
Built strong relationships with customers through excellent service.
Organised daily delivery routes based on priority and geographical location saving time and fuel costs.
Adapted to changing road conditions due to weather, prioritising safety at all times.
Conducted routine checks on vehicle, ensuring mechanical soundness.
Delivered fragile items with care, preventing breakages during transit.
Checked items against inventory list for accuracy before dispatching orders.
Complied strictly with traffic regulations whilst on duty to maintain a clean driving record.
Sorted packages for accurate delivery to correct addresses.
Provided proof of delivery to clients via digital platforms, enhancing communication transparency.
Improved customer satisfaction with prompt and courteous services.
Voluntary Worker
St Richards Hospice
Worcester, Worcestershire
05.2013 - 05.2014
Maintained clean, organised workspace to facilitate efficiency.
Provided accurate information about products to aid customer decisions.
Resolved customer complaints swiftly.
Balanced till at the end of each shift to ensure accuracy.
Worked collaboratively with team members to maintain a clean, well-organised shop floor.
Handled returns and exchanges professionally for improved customer satisfaction.
Maintained a safe shopping environment by adhering to safety regulations.
Education
GCSEs - English language, English literature, Mathematics, History, Geography and Environmental Science
Great Wyrley High School
Worcester, Worcestershire
09/1983 - 05/1987
Skills
Team work
Attention to detail
Communication skills
Conterbalance Forklift license
Reach Truck license
Efficient coordination
References
References available upon request.
Timeline
Warehouse Operative / Order Picker
Worcester Bosch
01.2022 - 12.2024
Self Employed Courier
Yodel
05.2019 - 01.2022
Voluntary Worker
St Richards Hospice
05.2013 - 05.2014
GCSEs - English language, English literature, Mathematics, History, Geography and Environmental Science