Ethan Twomlow
Birmingham,United Kingdom
Summary
Reliable, hardworking and technically minded individual with experience in both safety-critical public services and secure technical environments. Currently working in a security-cleared role supporting West Midlands Police through NEC Software Solutions, maintaining and managing operational radio communication systems and vehicle-installed equipment.
Experienced in asset management, fault diagnosis, equipment configuration and stock control, with strong attention to detail and ability to work accurately under strict procedures.
Previously progressed to Senior Lifeguard, developing skills, communication and my decision-making in high-pressure emergency situations.
DBS, NPPV3 and SC (Security Cleared) Seeking to build a long-term career in engineering, vehicle fitting or technical maintenance within a secure and structured environment.
Overview
5
5
years of professional experience
Work history
Technical Analyst
NEC Software Solutuions
2025.12 - Current
- Carry out first-line fault diagnosis, programming and configuration of Sepura SC21 handheld radios
- Manage secure communication assets using Asset Manager Enterprise (AME) and Airwave systems
- Add, remove and reinstate radios on the network following operational requirements and audits
- Programme radios with operational talk groups and channels for different police departments
- Remove and reinstall in-vehicle radio equipment in collaboration with vehicle installation technicians
- Support vehicle radio systems by handling wiring, connectors and installation components
- Manage stock levels of communication equipment including both covert & overt earpieces, push-to-talk devices, radios and more
- Carry out regular audits to ensure full accountability of sensitive police equipment
- Maintain and manage radio charging locker systems across multiple police stations
- Assist with ordering and controlling installation materials for vehicle radio fit-outs
- Work closely with engineers/fitters and police teams to maintain operational readiness
- Operate within strict security procedures when handling sensitive law enforcement equipment
Senior Lifeguard
Serco – Wyndley Leisure Centre (Birmingham City Council)
2021.07 - 2025.08
- Supervised lifeguard teams during busy operational periods
- Responded to emergency rescues and first aid incidents under pressure
- Monitored risk and ensured public safety across pool facilities
- Conducted safety inspections of equipment and facilities
- Assisted with the setup and dismantling of large recreational equipment for events, e.g inflatables, trampolines, gym equipment, etc
- Supported reception duties and customer service operations
- Maintained data recording and basic administrative tasks
- Contributed to improved asset tracking and equipment management systems
- Worked effectively in both team and independent roles
- Maintaining the cleanliness of changing facilities
Education
Level 3 Diploma - Uniformed Public Services
Birmingham Metropolitan College (BMET)
GCSEs -
Fairfax Academy
Skills
Vehicle Communication Equipment Removal And Refitting
First-line Fault Diagnosis And Technical Analysis
SC21 / SRG / SCG Radio Programming And System Configuration
Asset Tracking, Auditing & Inventory Control
Microsoft Excel And Other System-Based Asset Management
Fully First Aid / CPR Trained
Strong Teamwork And Communication
Additional Interests
Scuba Diving (BSAC Sports Diver), Fitness (Weightlifting / Calisthenics), Hiking, Model Painting, Airsoft
Timeline
Technical Analyst
NEC Software Solutuions
2025.12 - Current
Senior Lifeguard
Serco – Wyndley Leisure Centre (Birmingham City Council)
2021.07 - 2025.08
Level 3 Diploma - Uniformed Public Services
Birmingham Metropolitan College (BMET)
GCSEs -
Fairfax Academy