Ethan Scarff
Chippenham,Wiltshire
Summary
Experienced specialist who has knowledge and understanding in the automotive field. Enhanced customer service and excels when it comes to understanding the needs and wants of a customer to best suit them. Management experience that has built upon time management and personal drive and efficiency and the ability to help colleague when needed. Sales that have met targets and increased incentive bonuses for the company.
Ready to use these skills and drive to excel in the automotive industry.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work history
Specialist
Halfords
Chippenham, Wiltshire
05.2024 - Current
- Supported customers at front hub and car park during part fitting.
- Sold and upsold memberships and add-ons to meet weekly incentives.
- Opened and closed store, checking detail for smooth daily departures.
- Fitted vehicle parts as main fitter inside engine bay consistently.
- Started conversations using product knowledge to increase transaction values.
- Dealing with 100's of customers in fast paced environment.
- Increased membership sales by 4-5 weekly.
Carpenter
R-S Timer-Tech
Chippenham, Wiltshire
10.2018 - 10.2023
- Installed wooden structures such as flooring, doors, windows for enhanced property value.
- Worked fast under time constraints to meet specific timelines.
- Maintained safe and clean working environment for compliance with workplace health and safety policies.
Education
A-Levels - Economics
Abbeyfield School
Chippenham, Wiltshire 09.2023 - 07.2025
A-Levels - Psychology
Abbeyfield School
Chippenham, Wiltshire 09.2023 - 07.2025
A-Levels - English
Abbeyfield School
Chippenham, Wiltshire 09.2023 - 07.2025
Skills
- Customer service excellence
- Sales strategies
- Automotive industry expertise
- Upselling techniques
- Phone etiquette
- Attention to detail
- Management experience
- Computer literacy
- Stock control processes
Affiliations
- Can talk about football for days!
- Always like to watch the F1.
- Cycling to keep fit and keep the mind clear.
Accomplishments
Became one of the youngest specialists in Halfords due to my drive and willingness to learn and prevail.
Timeline
Specialist
Halfords
05.2024 - Current
A-Levels - Economics
Abbeyfield School
09.2023 - 07.2025
A-Levels - Psychology
Abbeyfield School
09.2023 - 07.2025
A-Levels - English
Abbeyfield School
09.2023 - 07.2025
Carpenter
R-S Timer-Tech
10.2018 - 10.2023