Years of C# experience
Ethan Jackson
Ashton-in-Makerfield,Lancashire
Summary
Ambitious software developer who offers high-level enthusiasm and strong academic background. Commended for strong critical thinking and research skills. Excellent command of industry terminology and coding best practices.
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to environment, customer needs and restaurant operations.
Overview
5
5
7
7
years of post-secondary education
Skills
- Software development
- C#
- Project planning
- Git and GitHub
- Front and back end development
- Agile methodologies
- Staff education and training
Work History
Crew Trainer
McDonald's
Wigan, Lancashire
09.2019 - Current
- Provided regular feedback and constructive criticism of employee performance.
- Greeted customers warmly and provided friendly service, leading crew by example.
- Drove compliance with company standards by reinforcing rules and procedures.
- Monitored linework processes to maintain consistency in quality, quantity and presentation.
- Answered questions and resolved customer and employee complaints.
Director
ManorPark.Tech
Wigan, Lancashire
08.2019 - Current
- Tested repaired devices and confirmed correct functionality with no new issues.
- Kept high levels of customer satisfaction, explaining complex technical concepts in layman terms for easy comprehension.
- Completed repair tasks within specified timeframes, growing brand reputation and fostering customer loyalty.
- Observed health and safety regulations during repairs, decreasing accidents.
- Practised electrostatic discharge awareness, minimising accidental damage to equipment.
- Followed manufacturer manuals and guidelines in troubleshooting and fixing devices.
- Sourced and quoted prices for spares before starting repairs.
- Offered technical support on-site, via phone or email for enhanced customer service.
Education
A-Levels - Computer Science
Winstanley College
Wigan 09.2019 - 07.2021
A-Levels - Physics
Winstanley College
Wigan 09.2019 - 07.2021
Certificate of Higher Education - Applied Science
Winstanley College
Wigan 09.2020 - 07.2021
Bachelor of Science - Computer Science with Software Engineering
University of Salford
Salford 09.2021 - Current
Timeline
Bachelor of Science - Computer Science with Software Engineering
University of Salford
09.2021 - Current
Certificate of Higher Education - Applied Science
Winstanley College
09.2020 - 07.2021
Crew Trainer
McDonald's
09.2019 - Current
A-Levels - Computer Science
Winstanley College
09.2019 - 07.2021
A-Levels - Physics
Winstanley College
09.2019 - 07.2021
Director
ManorPark.Tech
08.2019 - Current
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