Ethan Halliday

As a Vendor Management Administrator, I oversee the full lifecycle of third-party supplier relationships, ensuring they are efficient, compliant, and aligned with strategic business goals. I work cross-functionally with procurement, legal, finance, and operational teams to negotiate and execute contracts that meet commercial objectives and time-sensitive deadlines. A key part of my role involves building strong, collaborative relationships with both internal stakeholders and external vendors to drive transparency, resolve issues quickly, and maintain high standards of service delivery. I manage contract milestones, support performance reviews through KPI and SLA tracking, and maintain accurate documentation to ensure compliance and audit readiness. I thrive in dynamic environments, embracing challenges and change with a proactive mindset—adapting processes, improving workflows, and helping the organization respond effectively to evolving business needs.

As a team member, I approached my role with confidence, enthusiasm, and a strong commitment to delivering excellent customer service. My responsibilities included working collaboratively with colleagues to introduce customers to sushi products and ensure a memorable experience. I demonstrated the ability to work both independently and as part of a team to solve problems efficiently and maintain smooth daily operations. I consistently operated with professionalism, a strong work ethic, and the ability to perform well under pressure. My duties also included handling cash transactions accurately and performing end-of-day banking procedures with attention to detail and accountability.

A temporary position promoting brand products, serving customers, stock replenishment and cash handling.

As an Assistant Manager, I supported the General Manager with day-to-day operations while providing consistent and dependable leadership across the team. My role involved overseeing staff performance, training new employees, and motivating the team to maintain high standards of service and productivity. I actively contributed to sales and marketing initiatives, including delivering presentations developed collaboratively with colleagues. I ensured the workplace adhered to all current health and safety regulations, managed stock replenishment and ordering, and maintained operational efficiency. I was also responsible for handling challenging situations—such as customer complaints and peak trading periods—with professionalism, composure, and a solutions-focused approach.