Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ETHAN GATEHOUSE

Bristol

Summary

Dedicated Designer, skilled in creating modern, beautiful small and large-scale arrangements. Knowledgeable and experienced in varied floristry techniques to produce unique designs. Delivers friendly, attentive customer service for increased loyalty and recommendations. Motivated student with excellent initiative and creativity seeks floristry role. Trend-aware with an eye for detail to produce beautiful designs to customer requirements. Works quickly and accurately to meet deadlines under pressure. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

7
years of professional experience

Work History

Florish & Grace
Bristol

Wedding Florist
05.2022 - 11.2022

Job overview

  • Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets
  • Received orders in person and by phone
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.

GoPuff
Bristol

Warehouse Operative
02.2022 - 06.2022

Job overview

  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets
  • Completed work following safety rules for best working practices
  • Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

Brass Pig
Bristol

Assistant Manager
09.2021 - 03.2022

Job overview

  • Trained staff on best practices to achieve optimal productivity
  • Addressed customer issues calmly and professionally, delivering quick, successful resolutions
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels
  • Analysed sales and data trends to anticipate customer needs.

Clifton Observatory
Bristol

Bartender
11.2021 - 02.2022

Job overview

  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.

Pink Moon
Reading

Customer Service Advisor
08.2021 - 08.2021

Job overview

  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback
  • Managed high-volume customer queries simultaneously through effective multitasking
  • Followed up on unresolved customer issues to research and correct problems.

Wagamama UK
Bristol

Kitchen Porter
04.2021 - 07.2021

Job overview

  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently
  • Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services
  • Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.

SODEXO
Bristol

Hospital Porter
09.2020 - 12.2020

Job overview

  • Multi-Skilled Operative
  • Team player
  • Communication skills
  • Attention to detail
  • Self-motivated
  • Thoroughly cleaned and disinfected used equipment from wheelchairs to portering chairs.

ORIGIN3 LTD
Bristol

Design Intern
06.2019 - 08.2019

Job overview

  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Adeptly handled 40+ inbound calls per day, generating £4000 in sales revenue annually
  • Supporting my colleagues in improving operations and resolving issues to deliver top-notch customer service
  • Urban Design/Architectural Work experience
  • I was able to assist the work of each Manager and given live briefs, that meant I was able to produce professional levels of work for the creative team
  • I oversaw daily objectives that helped give me a wider understanding of the architectural and design industry.

BRISTOL SPORT
Bristol

Ticket Operative/Phone Sales
08.2016 - 05.2019

Job overview

  • Motivated to exceed expectations and deliver exceptional service to meet all customer needs
  • Resourceful professional with history of increasing business revenue and decreasing shrinkage while exceeding sales and productivity objectives.

02.2016 - 04.2016

Job overview

Education

SGS College

DIPLOMA OF HIGHER EDUCATION ART & DESIGN ART & DESIGN

University Overview

Cotham School

University Overview

Maths - Grade B English Literature - Grade C English Language - Grade C Art - Grade B Science : Physics - Grade C, Graphic arts design Customer demographics understanding Team player Communication skills

SGS College

DIPLOMA OF HIGHER EDUCATION GRAPHICS & ILLUSTRATION

University Overview

Skills

TAXI STUDIOundefined

Timeline

Wedding Florist
Florish & Grace
05.2022 - 11.2022
Warehouse Operative
GoPuff
02.2022 - 06.2022
Bartender
Clifton Observatory
11.2021 - 02.2022
Assistant Manager
Brass Pig
09.2021 - 03.2022
Customer Service Advisor
Pink Moon
08.2021 - 08.2021
Kitchen Porter
Wagamama UK
04.2021 - 07.2021
Hospital Porter
SODEXO
09.2020 - 12.2020
Design Intern
ORIGIN3 LTD
06.2019 - 08.2019
Ticket Operative/Phone Sales
BRISTOL SPORT
08.2016 - 05.2019
02.2016 - 04.2016
SGS College
DIPLOMA OF HIGHER EDUCATION ART & DESIGN ART & DESIGN
Cotham School
SGS College
DIPLOMA OF HIGHER EDUCATION GRAPHICS & ILLUSTRATION
ETHAN GATEHOUSE