CCTV Operator
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Recorded time, date and location of incidents.
- Watched both live and recorded video surveillance footage.
- Monitored CCTV cameras and alarm systems for security breaches.
- Reported any incidents immediately to local law enforcement.
- Effectively communicated complex information about ongoing events as they unfolded via clear verbal updates to supervisors or other stakeholders when necessary.