Ethan Adams Browning
Manchester,UK
Summary
Security-cleared Network and Cybersecurity Engineer with a dynamic foundation in infrastructure support, security operations, and enterprise-grade troubleshooting. Currently SC and NPPV3 Cleared. Adept at applying security best practices, scripting, and automation across diverse IT environments. Known for a customer-first approach, precise technical documentation, and dependable remote working. Actively working towards expanding my skillset in infrastructure consultancy, patch management, and endpoint automation (including tools such as Tanium and Ansible). Eager to grow within a high-performing team and contribute to enterprise transformations with a focus on resilience and innovation.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Network Engineer
UK Home Office
Manchester
2024.03 - 2026.06
- Ensuring the seamless delivery of crucial national networking services to UK enforcement agencies.
- Optimising efficiency, integrating cutting-edge technologies, and driving continuous improvement initiatives.
- Overseeing various project lifecycles, from inception to compliance, ensuring technical verification, resource allocation, and strategic alignment.
- Utilising Cisco Prime, Cisco ISE, SolarWinds, Asa firewalls, F5 and Putty SSH for network changes, installations, and decommissioning of sites.
- Setting up wireless access points and demonstrating a keen interest in SD-WAN solutions.
- Managing Firewalls, Cisco routers, ACI, Proxy, and SIEM solutions to uphold network integrity and security.
- Collaborating with stakeholders, Senior Management Team, suppliers, and technical teams for seamless project delivery.
- Owning, managing, and delivering projects from the network project pipeline, including technical implementation, troubleshooting, and testing.
- Overseeing the design, installation, upgrade, operation control, security, maintenance, and utilisation of network infrastructure components.
Senior Enterprise Support Engineer
THG
2023.10 - 2024.03
- Ensured seamless operation and performance of websites and infrastructure services within 24/7/365 Global Operations Centre.
- Provided valuable monitoring insights to maximise performance and availability, enhancing user experiences.
- Responded promptly to critical monitoring events, collaborating with technical teams to effectively triage and restore services.
- Managed and coordinated Major Incidents, ensuring swift resolution and minimal downtime.
- Oversaw coordination and communication of Emergency Maintenance, Scheduled Maintenance, and Changes, enhancing operational efficiency.
- Handled queries raised by internal and external customers, offering timely support and resolutions via phone, email, and chat.
- Demonstrated exceptional customer service skills, understanding customer needs, and problem-solving effectively to exceed expectations.
- Actively contributed to the development and refinement of processes and procedures with a focus on continuous improvement.
NOC (Network Operations Center) Engineer
Vaioni Group Limited
Manchester
2023.03 - 2023.08
- Monitored and managed network infrastructure, ensuring smooth operation and prompt issue resolution.
- Troubleshooting network problems using tools like Nagios, Winbox, Netbox, Cacti, PRTG, Observium, and Fortinet Fortigate.
- Managed network capacity and recommended upgrades or changes (VPN, BGP).
- Documented network issues and provided regular reports to management.
- Collaborated with support and engineering teams to expedite issue resolution.
Customer Support Technician
Gamma Telecommunications
2022.01 - 2023.02
- Provided 2nd line support to end users and channel partners, diagnosing faults and offering solutions.
- Logged faults, queries, and updates for channel partners using ticketing system Ziggy, ensuring timely resolution.
- Developed expertise in the Gamma Horizon platform, integrator, Microsoft Teams, Horizon Collaborate and Avaya systems.
- Conducted CDR and MAC address checks using toolkit and Wireshark.
- Enhanced customer service and collaboration skills in dynamic, fast-paced environment, improving team response times.
Level 3 IT Service Technician Apprentice
Co-op Academy Walkden
2020.08 - 2021.12
- Delivered 1st line IT support to staff and students, resolving issues from call queue and ticket log system.
- Set up IT equipment, including Chromebooks, VOIP, Apple, and Windows devices, ensuring GDPR compliance.
- Proficient in using RM CC4 active directory system for user profile management and password resets.
- Tracked and coordinated device repairs with manufacturers, ensuring timely service for Asus, Samsung, and Lenovo devices.
- Oversaw Chromebook trolley management and monitored device status to maintain operational readiness.
Education
St Patricks' Roman Catholic High School
Eccles, Salford 2014.09 - 2019.06
Skills
Infrastructure Support: Cisco Routing, Switching, ACI, SD-WAN
Networking: BGP, VLANs, DHCP, DNS, VPNs, WAN/LAN support
Cybersecurity Operations: Vulnerability Management, SIEM, Firewalls
Infrastructure & Security: Cisco Catalyst Centre/ISE/Prime, FortiGate, SD-WAN, Proxy, VPN
Scripting: Ansible, Bash, PowerShell
Endpoint/Platform Admin: Windows Server, macOS, Linux (user/admin level), Active Directory, Google Admin Console
Incident management
Technical documentation: HLD/LLD
Scripting & Automation: Python (strong), Bash/PowerShell (basic), Ansible (working towards)
Scripting: Python (competent), Bash/PowerShell (working towards proficiency)
Scripting skills
Customer-Facing Delivery: Incident Management, Root Cause Analysis
Productivity & Media: MS Office Suite, Google Workspace, Adobe Photoshop, Sony Vegas
Technical Documentation
Certification
- MTA: Networking Fundamentals (98-366) – Microsoft
- Professional Scrum Master I (PSM I)
- Fortinet NSE 1–3 – Fortinet
- Fortinet Certified Fundamentals in Cybersecurity
- EC-Council Network Defense Essentials (NDE)
- EC-Council Ethical Hacking Essentials (EHE)
- BCS Level 3 Certificate in Business Processes
- BCS Level 3 Certificate in Cloud Services
Working towards:
- CCNP Enterprise
- Palo Alto Network Secuirty Professional
- AWS Certified Cloud Practitioner
Interests and Hobbies
Learning new IT skills and programming languages like C++, Exploring Linux-based operating systems, Cyber cryptography, Social media platform operations, Competitive online gaming to enhance communication and multitasking abilities., Video production using Adobe After Effects, Sony Vegas, Staying up to date with the latest technology developments, including CPUs, GPUs, and AI technology., Playing chess online to improve tactical and strategic thinking. Traveling, including recent trips to Barcelona, Krakow, Antalya, and Porto
Security Clearance
- SC Cleared – Active
- NPPV3 Cleared – Active
Timeline
Network Engineer
UK Home Office
2024.03 - 2026.06
Senior Enterprise Support Engineer
THG
2023.10 - 2024.03
NOC (Network Operations Center) Engineer
Vaioni Group Limited
2023.03 - 2023.08
Customer Support Technician
Gamma Telecommunications
2022.01 - 2023.02
Level 3 IT Service Technician Apprentice
Co-op Academy Walkden
2020.08 - 2021.12
St Patricks' Roman Catholic High School
2014.09 - 2019.06