Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Timeline
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Esther Omotayo

Leicester

Summary

Enthusiastic Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic support worker with 2 years of experience building community and developing social skills through incremental therapeutic techniques. Seeking a rewarding position where hard work and dedication contribute to achieving organisational goals and enhancing service user well-being.

Overview

5
5
years of professional experience
11
11
years of post-secondary education
16
16
Certification

Work history

Support Worker

Lifeways Group
Leicester
06.2022 - Current
  • Performed household chores and managed finances for service users
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Administered medication with rigorous planning and record-keeping.
  • Monitored and documented the client behaviours, activities and development, aiding appropriate care plan management.
  • Worked collaboratively with a team of healthcare professionals to ensure comprehensive care
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Maintained accurate and up-to-date records of the service user progress, including daily logs and incident reports.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.

Care Assistant

Pure Homecare
Leicester
03.2022 - 05.2022
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Maintained accurate and up-to-date records of service user progress, including daily logs and incident reports.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Digital Marketing manager | Content Writer

Intelape Limited
Abuja
07.2021 - 01.2022
  • Developed brand communication strategy and plans to grow the News (EveryEvery Ng) website and social media pages using tools such as WordPress, Ms PowerPoint and Canva
  • Executed, analysed, and optimised digital marketing programs at EveryEvery Ng to enhance brand awareness, facilitate customer acquisition, and nurture prospects, effectively building a robust marketing pipeline
  • Wrote and edited over 50 entertainment news, reality TVs updates, political news, articles, and handled emergency stories for quick web publishing.

HR Assistant | Customer Service and Administrative Officer

Access Solutions Limited
Abuja
08.2019 - 08.2020
  • Streamlined the onboarding process, reducing errors by 50%
  • Created and implemented a new employee orientation program with a 90% satisfaction rate
  • Successfully mediated employee conflicts, reducing escalations by 95%
  • Increased employee morale and engagement through team-building events and appreciation programs
  • Efficiently managed HR database with accuracy and confidentiality
  • Maintained a 95% customer satisfaction rate through prompt and courteous service.

Education

Master of Science - Project Management

De Montfort University
Leicester
01.2022 - 05.2023

Bachelor of Science - International Relations and Diplomacy

Afe Babalola University
Nigeria
09.2010 - 10.2014

GCSEs -

Imperial Secondary School
Nigeria
09.2003 - 10.2009

Skills

  • Medication Administration
  • Community engagement
  • Finance management
  • Safeguarding policies
  • Mental health support
  • Communication
  • Emotional Intelligence
  • Time Management
  • Exceptional People Skills
  • Team Player
  • Active Listening
  • Adaptability
  • Patience
  • Conflict Resolution
  • Crisis Intervention
  • Personal Care Assistance

Certification

  • Moving and Handling
  • Prevent
  • Equality, Diversity, and Human Rights: General Awareness
  • An Introduction to Anaphylaxis
  • PROACT-SCIPr
  • Basic Life Support
  • Fire Safety
  • Infection Control
  • Capacity and Decision Making
  • Protection and Safeguarding
  • Food Safety
  • Manual Handling Awareness
  • Medicines Competency
  • Health and Safety awareness
  • Safeguarding adults
  • CPI

Additional Information

Volunteer at Enactus UK, De Montfort University as Social Media Marketer., Volunteered at summer school for internally displaced persons, providing basic education and skill acquisition training for displaced children with Evergreen NGO and Arms the Child Foundation., Volunteered at "Celebrate our Similarities" for the International Day of Peace event.

Timeline

Support Worker

Lifeways Group
06.2022 - Current

Care Assistant

Pure Homecare
03.2022 - 05.2022

Master of Science - Project Management

De Montfort University
01.2022 - 05.2023

Digital Marketing manager | Content Writer

Intelape Limited
07.2021 - 01.2022

HR Assistant | Customer Service and Administrative Officer

Access Solutions Limited
08.2019 - 08.2020

Bachelor of Science - International Relations and Diplomacy

Afe Babalola University
09.2010 - 10.2014

GCSEs -

Imperial Secondary School
09.2003 - 10.2009

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Esther Omotayo