Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
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Esther Mensah

Esther Mensah

Luton,Central Bedfordshire

Summary

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritizing greater organizational efficiency.

Overview

10
10
years of professional experience

Work history

Strategy Analyst

EDIP Consulting Group UK and Ghana
Bexleyheath, Bexley
01.2022 - Current
  • Main Tasks:
  • Business analysis and solution development for entrepreneurs and SMEs through research and analysis, producing outcome materials such as PowerPoints, written reports, standard operation procedures etc depending on clients' problems.
  • Documented process flows and developed requirements for functional improvements.
  • Reviewed files, records and historic data to obtain required business information for development requests.
  • Mapped current business and operational processes and offered recommendations for improvement.
  • Conducted interviews with key business users to collect information on processes and user requirements.
  • Planned integral business operational mandates and policies, clearly defining customers and markets.
  • Drafted procedure manuals and standard operating procedures by job title or work area.

University Teacher

Loughborough University
Loughborough, Leicestershire
12.2019 - Current


  • Tutored students struggling with material, improving understanding and academic performance.
  • Facilitated workshops, tutorials and seminars with opportunities to stimulate students' critical thinking and analysis.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Developed and implemented classroom routines to address varying student needs.
  • Assisted with the organization and administration of f exam venues and papers for end of semester examinations.
  • Minimized exam disruptions when invigilating by handling student queries in quiet, unobtrusive manner.
  • Enabled smooth running of 3+ exams daily, supervising groups of 500+ students.
  • Completed assignment grading in a timely manner to communicate student progress.
  • Organized grade records to increase reference speed.
  • Preserved the confidentiality of student records and information at all times.

Associate Research Consultant

Code Switch Consultants
Manchester, Greater Manchester.
06.2021 - 11.2021
  • Competition positioning advisory for an emerging entrepreneur
  • Project
  • Deliverables
  • An academic entrepreneur wanted insight into developing services to help other academics start purposeful businesses to make an impact through their work
  • Developed a Project Initiation Document (PID) after consultation with client
  • Conducted primary and secondary research through online interviews, surveys and document review to gather relevant data to gain insight into client's problem and propose practical solutions
  • Produced a 70-page research report, and a 5-page easily digestible business report from research
  • Developed a high-level and interactive PowerPoint slides focusing on the research findings and recommendations to narrate the solution to the client's problem
  • Led and coordinated project meetings with client to provide regular updates.
  • Guided clients toward improved organizational structures and better solutions for identified problems.
  • Developed robust relationships with multiple internal and external stakeholders to deliver high-impact solutions.

Doctoral Innovation Consultant

Loughborough University
Loughborough, Leicestershire
06.2021 - 09.2021
  • Produced defined IT advisory deliverables to best meet the market value/volume for a PR firm in the use of a technology and software solution.
  • Investigated and identified which functions of the technology and software solution have the greatest potential to generate market value/volume for the PR firm
  • Developed a personalized, useable dashboard for client which collects data based on the key, marketable functions outlined in step one
  • Created learning materials such as training documents and presentations for the client on how to use the technology and software solution.
  • Run training sessions on how to use the personalized dashboard.
  • Identified and mapped client's key services, facilities, and equipment that were relevant to the business and service offering.
  • Conducted deep research into trends related to customers, and competitors to inform market based decision-making.
  • Mapped out possibilities for partnerships with existing businesses
  • Developed threat and risk assessments with ranked response options.
  • Outlined recommendations on list of potential service offering with key characteristics like duration, training content etc. in detailed reports founded on data-driven insights.
  • Managed positive, productive client relationships through constant consultations and engagement.

Consultant

Premier Resource Consulting
Accra
01.2018 - 09.2019
  • Design of research strategy/protocols, survey tools, data analysis and report writing, development of communication products, and client relationship management provision
  • Executed feasibility studies to inform development of existing and proposed projects.
  • Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
  • Developed a comprehensive marketing strategy and plans for an international company to regain market share in the Ghanaian solar energy sector.
    -Conducted a thorough market analysis, including competitor analysis and customer insights, to identify market trends, opportunities, and challenges.
    -Identified and recommended profit-generating activities, including product enhancements, pricing strategies, distribution channels, and promotional campaigns, to drive sales and regain market share.
    -Collaborated with cross-functional teams, including sales, marketing, and product development, to align strategies and ensure seamless execution.
    -Presented marketing plans, progress reports, and results to senior management and stakeholders, effectively communicating the rationale, goals, and impact of the strategies.


  • Led and conducted a comprehensive social-economic impact assessment for an international Powership project, evaluating the potential effects on local communities, businesses, and the economy.
    - Collaborated with internal and external stakeholders, including government entities, local communities, environmental organizations, and industry experts, to gather data and insights.
    - Developed and implemented a robust assessment framework, considering various factors such as employment generation, infrastructure development, environmental sustainability, and community engagement.
    - Conducted thorough research, data analysis, and on-site assessments to assess the potential positive and negative impacts of the Powership project on the social and economic landscape.
    - Utilized quantitative and qualitative methodologies to analyze data, identify trends, and generate actionable recommendations for project planning and decision-making.
    - Presented the findings and recommendations to key stakeholders, including senior management, regulatory authorities, and community representatives, fostering transparent communication and informed decision-making.
    - Collaborated closely with cross-functional teams, including engineers, environmental specialists, and project managers, to ensure alignment between the social-economic impact assessment and the overall project objectives.

  • Successfully led the development of an Inception report for a National Industrial Symbiosis Implementation Strategy for Ghana under the SWITCH AFRICA GREEN (SAG)-Ghana programme.
    - Collaborated with stakeholders, including government agencies, industry representatives, and environmental organizations, to gather requirements and develop a comprehensive strategy.
    - Conducted extensive research, market analysis, and feasibility studies to identify opportunities for industrial symbiosis and sustainability practices in Ghana's industrial sector.
    - Developed a detailed roadmap and action plan, outlining key initiatives, milestones, and performance indicators to drive the implementation of the strategy.
    - Presented the Inception report to program stakeholders, including senior management, government officials, and international partners, effectively communicating the benefits and potential impact of the strategy.

Research and Teaching Intern

Aalborg University
02.2016 - 08.2017

Customer Service Advisor

Save the Children
10.2015 - 01.2016

Programme Assistant

Child Research for Action and Development Agency
Kumasi
10.2014 - 08.2015
  • Aassisted Programmes Manager in finding business solution for poverty reduction among rural cocoa farmers through financial and technical support as well as alternative skills training.
  • Worked with the Programmes Manager on project delivery to meet established donor standards.
  • Assisted in monthly monitoring of project activities on the field which involved organizing community meetings for stakeholder engagement.
  • Responsible for analysing field data in MS excel for report writing
  • Prepared professionally written documents and reports.
  • Coordinated events by managing budget, logistics and event support.
  • Supervised administrative work in the office and set goals for staff.
  • Drafted documents and reports for management review.
  • Sourced and ordered office supplies within allocated budget.
  • Scheduled meetings, conferences and appointments.

Teaching and Research Assistant

School of Business, KNUST
08.2013 - 09.2014

Education

PhD - Strategic Marketing

Loughborough University
2023

M.Sc. - International Business Economics

Aalborg University
2017

B.Sc - Business Administration (Human Resource

Kwame Nkrumah University of Science and Technology (KNUST
2013

Skills


  • Goole Docs, Microsoft Office suite, SEMrush, Trello, Slack, Smartsheet Survey Xact, Qualtrics, LISREL and SPSS
  • Strong organizational skills
  • Great people management skills
  • Collaborative working style, working cross functionally with a range of technical and non-technical stakeholders
  • Negotiation skills
  • Excellent presentation and communication acumen
  • Proficient in analyzing complex problems, gathering and interpreting data, and applying critical thinking to develop effective solutions

Additional Information

  • Right to work in the UK: Yes
  • Volunteering

-Marketing Coordinator, Managing Research Africa Network (mRAN)

-Reviewer, Journal of Strategic Marketing

-BAME PGR Consortium Volunteer, Loughborough University

-Student Representative, International Business Economics Department, Aalborg University

-In- Country Volunteer, International Service Ghana & International Citizen Service UK in Tamale-Ghana

  • Awards

-Best Project Team, Code Switch Consultant (2021)

-Loughborough University PhD Studentship (2019) Fellow,

-Danida BSU Masters Scholarship (2015-2017)

-Best Bachelors Dissertation, KNUST School of Business (2013)

Timeline

Strategy Analyst

EDIP Consulting Group UK and Ghana
01.2022 - Current

Associate Research Consultant

Code Switch Consultants
06.2021 - 11.2021

Doctoral Innovation Consultant

Loughborough University
06.2021 - 09.2021

University Teacher

Loughborough University
12.2019 - Current

Consultant

Premier Resource Consulting
01.2018 - 09.2019

Research and Teaching Intern

Aalborg University
02.2016 - 08.2017

Customer Service Advisor

Save the Children
10.2015 - 01.2016

Programme Assistant

Child Research for Action and Development Agency
10.2014 - 08.2015

Teaching and Research Assistant

School of Business, KNUST
08.2013 - 09.2014

PhD - Strategic Marketing

Loughborough University

M.Sc. - International Business Economics

Aalborg University

B.Sc - Business Administration (Human Resource

Kwame Nkrumah University of Science and Technology (KNUST

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Esther Mensah