Esther Gagla
Newport,Newport
Summary
Compassionate and dedicated, with strong communication and problem-solving skills, bringing valuable experience from customer service and administrative roles. Proficient in building rapport and managing sensitive situations with empathy and professionalism. Ready to make positive difference in this role.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
care professional
Home Instead Senior Care
Newport, Newport
2023.09 - Current
- Recorded detailed notes on each service user's condition daily, providing accurate information for follow-up visits by physicians.
- Collaborated with healthcare professionals in care plan development, assuring holistic patient care approaches were adopted.
- Delivered compassionate patient care, enhancing their wellbeing.
- Offered companionship during difficult times which resulted in positive mood shifts amongst residents.
- Met dietary requirements through preparation of nutritious meals according to individual preferences.
- Promoted independence through teaching self-care skills to physically challenged individuals.
- Implemented personalised care plans, resulting in enhanced quality of life for patients.
- Managed medication schedules, ensuring compliance with prescribed treatments.
- Provided transport to appointments, ensuring timely arrivals and departures.
- Prepared nutritious meals for improved client health.
- Ensured comfort for patients, demonstrating empathy and understanding.
- Managed medication schedules to ensure correct dosage at appropriate times.
- Monitored progress of clients, reporting any changes in condition swiftly to healthcare team.
- Kept detailed records of care delivered during each visit, maintaining transparency for family members and other healthcare professionals.
- Maintained clean living environments for optimal health standards.
- Increased client satisfaction by providing companionship and emotional support.
- Worked flexibly to adapt to changing needs of diverse clientele.
- Demonstrated respect towards cultural diversity amongst clientele through sensitive approach.
- Coordinated with healthcare professionals to deliver comprehensive care plans for each individual client.
- Delivered exceptional care to elderly clients by assisting them with personal hygiene tasks.
- Enhanced quality of life with engaging in meaningful conversations and activities.
- Assisted with mobility exercises, promoting independence for clients.
- Assisted in daily personal care routines for improved patient wellbeing.
- Operated hoists to move clients in and out of bed.
- Submitted reports to manager regarding client condition updates.
- Hoovered and tidied rooms with keen eye for detail.
- Maintained wheelchairs, walking frames, and hearing aids.
- Shared hobbies and interests to build rapport with clients.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Picked up client shopping and prescriptions.
- Completed laundry, ironing and dry cleaning.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Aided clients with bedtime routines, washing and dressing.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Assisted clients with daily household tasks including cleaning, laundry and food preparation.
- Maintained hygienic living environments through regular cleaning.
Midwife
MIDWAY HOSPITAL
ACCRA, GHANA
2023.05 - 2023.08
- Provided emotional support for reduced stress during labour.
- Offered postnatal advice, promoting healthy recovery and breastfeeding practices.
- Delivered health promotion sessions, raising awareness about women's health issues.
- Performed neonatal examinations after birth guaranteeing early detection of abnormalities.
- Educated families on newborn care, contributing to confident parenting skills.
- Cooperated within multidisciplinary team settings for improved patient outcomes.
- Planned appropriate prenatal and postnatal care packages for parents and babies.
- Administered pain relief and therapies to laboring mothers for improved childbirth experiences.
- Kept patients fully informed of procedural steps and implemented aromatherapy, massage and supportive techniques to ease anxiety.
- Organize scheduled parenting and health education services for expectant women.
Nurse/Midwife
ENTRANCE UNIVERSITY HOSPITAL
ACCRA
2018.04 - 2023.04
- Administered medication and conducted routine checks to provide high-quality patient care.
- Delivered health education programmes to promote community health awareness.
- Fostered strong relationships with colleagues and patients through excellent interpersonal skills.
- Managed challenging behaviour in psychiatric wards using effective de-escalation techniques.
- Facilitated patient recovery by constantly monitoring and evaluating conditions.
- Participated in professional development activities to enhance nursing skills.
- Oversaw ward supplies to ensure seamless healthcare delivery.
- Provided emotional support and reassurance to enhance patient comfort during treatment.
- Coordinated with a team of healthcare professionals for comprehensive patient care.
- Assisted in operative deliveries for smooth surgical procedures under consultant supervision.
- Educated families on newborn care, contributing to confident parenting skills.
- Administered medications, resulting in effective pain management during labour.
- Conducted antenatal classes for informed decisions about birth plans.
- Delivered health promotion sessions, raising awareness about women's health issues.
- Achieved positive feedback from patients due to excellent bedside manners and empathetic approach.
- Ensured successful delivery by providing expert prenatal care and support.
- Cooperated within multidisciplinary team settings for improved patient outcomes.
- Developed individualised care plans by thorough assessment of patients' needs and concerns.
- Provided family planning advice leading to informed reproductive choices.
- Monitored patient progress, leading to timely identification of potential risks.
- Provided emotional support for reduced stress during labour.
- Offered postnatal advice, promoting healthy recovery and breastfeeding practices.
- Handled emergency situations, ensuring immediate response to high-risk conditions.
- Maintained detailed medical records for accurate tracking of patient history.
- Performed neonatal examinations after birth guaranteeing early detection of abnormalities.
Education
Bachelor of Science - MIDWIFERY
GARDEN CITY UNIVERSITY COLLEGE
KUMASI-GHANA 2015.09 - 2017.06
Some College (No Degree) - MIDWIFERY, DIPLOMA
NURSES AND MIDWIFERY TRAINING COLLEGE
JIRAPA, UPPER WEST REGION08.2012
Skills
- Upholding dignity in practice
- Personal care tasks
- Record keeping accuracy
- Medication Administration
- Infection Control
- Blood pressure monitoring
- Ability to listen attentively
- Person-centred care plans
Certification
RFQ LEVEL 4 IN HEALTH AND SOCIAL CARE
SOCIAL CARE WALES REGISRATION
Languages
English
Fluent
References
References available upon request.
Timeline
care professional
Home Instead Senior Care
2023.09 - Current
Midwife
MIDWAY HOSPITAL
2023.05 - 2023.08
Nurse/Midwife
ENTRANCE UNIVERSITY HOSPITAL
2018.04 - 2023.04
Bachelor of Science - MIDWIFERY
GARDEN CITY UNIVERSITY COLLEGE
2015.09 - 2017.06
Some College (No Degree) - MIDWIFERY, DIPLOMA
NURSES AND MIDWIFERY TRAINING COLLEGE