Esther Chang
London
Summary
Detail-oriented professional with strong organisational skills and a proven ability to efficiently multitask in fast-paced environments. Demonstrates excellent communication and teamwork skills, takes on challenging new role harnessing interpersonal skills. Seeking to leverage these competencies in a dynamic role that fosters growth and innovation.
Overview
3
3
years of professional experience
Work History
Fashion Intern
Violante Nessi
London, UK
02.2025 - Current
- Developed digital marketing strategies for improved engagement with target audience
- Boosted online presence through regular updates and posts on various social media platforms
- Participated in brainstorming sessions, contributing fresh ideas for promotional strategies
- Monitored competitor activities for staying ahead in markets
- Performed stock management duties for optimal inventory control
- Forecasted trends and consumer habits, informed buying decisions
- Facilitated smooth running of events by coordinating all logistical elements
- Implemented creative décor ideas for enhanced aesthetic appeal of events
- Assisted in organizing successful social events for client networking and exposure
Front Office Agent
The London EDITION
London, UK
06.2022 - 06.2023
- Successfully managed over 50 guests check-ins, check-outs per day and established emotional connections with guests
- Adapted swiftly and took on additional responsibilities including rooms allocation, training new staff, and managing guest complaints
- Responded to both internal and external emails and calls efficiently
- Surpassed individual targets, including Marriott Bonvoy enrollment and room categories upsells
- Demonstrated exceptional teamwork and successfully managing variety of responsibilities including night shifts and high occupancy periods
- Maintained accurate and up-to-date records for smooth handovers
Education
BSc - International Hospitality Management
Oxford Brookes University
Oxford 09/2020 - 05/2024
Foundation Program - Accounting
David Game College
London 01/2020 - 05/2020
Skills
- Microsoft Office skills
- Strong Organizational skills
- Teamwork skills
- Excellent Communication skills
- Administrative skills
- Efficient multitasking
- OPERA
- Problem Solving skills
Experiences
London Fashion Week Intern- Jayne Pierson/Zifei Wang/Edeline Lee/DELA ÉVA
- Set up showrooms and assisted stylists with product organizations
- Assisted with model fitting & casting & dressing and supported backstage
- Coordinated with PR team for guest outreach, ensuring smooth attendance and directing guests to their seating area
- Assisted set designers to build and style spaces for the runway shows
Curator Assistant Intern - OFA World Award Exhibition
- Assisted curator with Planning, Curation and Installation of exhibition
- Assisted with collections management to ensure high standard of storage
- Planned art works display and set up venue
- Greeted artists and directed them to their seats to ensure great welcome
Training
- Organised the event plan and established basic budget report
- Planned venue, design and theming and arranged hospitality criteria
- Created the critical path, communication plans and marketing plans
Accomplishments
- March's & April's & May's Top Enroller' awarded by The London EDITION
- October's Top Upseller awarded by The London EDITION
Languages
English
Fluent
Mandarin
Native
Timeline
Fashion Intern
Violante Nessi
02.2025 - Current
Front Office Agent
The London EDITION
06.2022 - 06.2023
BSc - International Hospitality Management
Oxford Brookes University
09/2020 - 05/2024
Foundation Program - Accounting
David Game College
01/2020 - 05/2020
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