Esther Botayi
Central Bedfordshire,UK
Summary
Results-driven care team leader focused on enabling independence for vulnerable individuals. Strong background in staff supervision, care coordination, and safeguarding report management, promoting effective teamwork with healthcare professionals and families. Experienced in medication management and quality audits, ensuring safe and dignified care for all service users. Recognized for reliability and organizational skills, consistently achieving high standards in health and social care.
Overview
9
9
years of professional experience
Work history
Team Leader / Senior Care Assistant
Care Is Central
Bedfordshire
2024.07 - 2026.03
- Foster environment of safe, high-quality, person-centred care delivery to enhance resident wellbeing.
- Coordinated daily care tasks to ensure optimal quality of care and support for individuals.
- Facilitated communication among healthcare professionals, families, and multidisciplinary teams to enhance the quality of support and coordination.
- Conduct internal investigations and prepare detailed reports to ensure compliance and foster organisational transparency.
- Managed payroll records to support precise tracking of employee working hours and improve operational efficiency.
- Oversee medication administration to uphold compliance with established care standards and enhance patient safety.
- Performed client care and medication audits to maintain high standards of service quality and regulatory compliance.
- Identify and report safeguarding concerns to enhance protection of vulnerable individuals and uphold safety standards.
- Maintain accurate care records and monitor client wellbeing to support health and improve quality of life.
Personal Assistant
Secret Angels
Luton , Central Bedfordshire
2024.01 - 2024.07
- Delivered personalised support in line with individual care plans.
- Assisted with daily living tasks including meal preparation and household management.
- Maintained safe and hygienic environment for clients.
- Supported clients with correspondence, bills and general administration.
- Recognised with an Outstanding Dedication and Service Award.
Administrator
Glam Studio Beauty Salon
Karenpark , Pretoria
2021.08 - 2023.09
- Managed appointment bookings and client scheduling.
- Maintained confidential client records and handled enquiries.
- Processed payments and managed daily financial transactions.
- Assisted with stock management and ordering supplies.
- Provided reception and administrative support.
Administrator
Sorbet Brooklyn & Sorbet Centurion Lifestyle
Brooklyn , Pretoria
2016.11 - 2020.07
- Managed front desk operations and client bookings.
- Maintained and updated client records.
- Processed payments, invoices and daily cash reconciliation.
- Supported general office administration.
- Ensured a professional and welcoming client environment.
Education
Level 2 Certificate - Equality and Diversity
Wiltshire College &University Centre
07.2025
Level 2 Certificate - Principles of Working with Individuals with Learning Disabilities
Wiltshire College & University Centre
Certificate - Aged Care
AWM Educational Services
2023.04 - 10 2023
Certificate - Cosmetology
Harare Polytechnic
5 GCSEs - Maths and English
Roosevelt Girls High School
Nurse Aide Certificate - Nursing assistant
Marondera Hospital
Marondera 2010.04 - 3 2011
Skills
- Leadership and supervision
- Safety reporting
- Prescription oversight
- Patient care planning
- Client wellbeing services
- Collaboration with stakeholders
- Assurance and compliance
- Investigation process oversight
- Compensation administration
- Mobility aid Personal caregiving Patient care Health evaluation
Achievements
Recognition Award for Outstanding Care Service – Secret Angels (2024)
Timeline
Team Leader / Senior Care Assistant
Care Is Central
2024.07 - 2026.03
Personal Assistant
Secret Angels
2024.01 - 2024.07
Certificate - Aged Care
AWM Educational Services
2023.04 - 10 2023
Administrator
Glam Studio Beauty Salon
2021.08 - 2023.09
Administrator
Sorbet Brooklyn & Sorbet Centurion Lifestyle
2016.11 - 2020.07
Nurse Aide Certificate - Nursing assistant
Marondera Hospital
2010.04 - 3 2011
Level 2 Certificate - Equality and Diversity
Wiltshire College &University Centre
Level 2 Certificate - Principles of Working with Individuals with Learning Disabilities
Wiltshire College & University Centre
Certificate - Cosmetology
Harare Polytechnic
5 GCSEs - Maths and English
Roosevelt Girls High School