Esther Amao

I collaborate with a team of teachers to plan, prepare, and deliver engaging Sunday School lessons that support children's learning and participation. Also, I support pupils with special needs, ensuring inclusion in all activities. In addition, I utilise innovative teaching techniques, improving student comprehension levels.

I welcomed new students into the university to help them feel comfortable and included on campus. I was a friendly point of contact for students and sent regular messages to inform them of what was happening at university. I offered emotional support to students by arranging 1-1 meetings and listened to them when they felt overwhelmed and anxious. I signposted students to relevant services to support them such as well being support, academic support, clubs and societies and academic activities. I also helped students navigate the university campus so they know where to go.

I welcomed prospective students and their families, delivering informative tours of university accommodation while providing clear and accurate information about residential life and the accommodation. I demonstrated strong communication and interpersonal skills by confidently engaging with students and their families, I also responded to questions in a professional and supportive manner. I created a welcoming and inclusive environment for visitors, ensuring they felt comfortable, supported, and informed throughout their visit.

Worked in a team to sort and organise donations by checking donated food for quality and expiry dates. I assisted in sorting items into categories and safely onto shelves ad storage areas. I prepared bags with food and toiletries then handed them out to clients. I also helped out with paperwork and voucher systems. I greeted visitors in a warm and friendly manner, treated everyone with dignity and maintained confidentiality. I listened and provided emotional support where appropriate.