ESTHER AKINTAYO

• Assisted in all aspects of personal care, retaining comfort and dignity.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Successfully positioned, lifted, and moved patients from bed into wheelchairs, applying safe handling techniques.
• Kept patient environments clean and neat following optimum hygiene standards.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Worked closely with nurses to maintain high levels of communication.
• Maintained confidentiality and compliance standards for optimized patient care.
• Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
• Positioned, lifted and transported patients with limited mobility.

-Counselings and Caring for the aged leading the audience
-Organizing charity events
-Sharing in worship leadership to include children and adults time each week.

- Oversee and coordinate Christian education programs
- Develop and implement educational resources and materials
- Lead and train teachers and volunteers
- Create a supportive and inclusive learning environment

- Assisted with patient care and support
- Gained experience in a healthcare setting
- Developed communication and teamwork skills

• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Assisted customers with varying questions using product knowledge and service expertise.
• Maintained excellent client satisfaction by providing in-depth support.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Obtained feedback from customers to improve service experience.
• Managed high-volume customer queries simultaneously through effective multitasking.