Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Committed and hardworking with experience in processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Detail-oriented with demonstrated excellence in reception and administration. Excel at providing proactive customer service in hospitality establishments. Well versed in UltiPro with accuracy in data entry and reservation management.
Work History
Cashier
Kitty Hawk Kites
Nags Head, North Carolina
06.2019 - 09.2019
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Reviewed and resolved differences between accounting information and cash drawer.
Checked prices for customers and processed items sold by scanning barcodes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Front Desk Receptionist
Brett Robinson Gulf Corporation
Gulf Shores, Alabama
05.2019 - 08.2019
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Maintained transaction security by verifying payment cards against identification.
Education
Associate of Arts - Information Studies And Psychology
University Of Ghana
Legon, Ghana
Skills
Credit card processing
Product upselling
Refunds and exchanges
Customer assistance
Customer/Client relations
Office administration
Ability to work under pressure
Verbal and written communication
Organization skills
Mail handling
Time management
Accomplishments
Participant of the Students Summer Work and Travel Program, USA, 2018 and 2019
Ex-Officio of Students and Youth Travel Organization
Secretary of Writers, Drama and Debaters Club.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
4
4
Administrative Assistant
1
1
Project Management
Languages
English
Bilingual or Proficient (C2)
Timeline
Cashier
Kitty Hawk Kites
06.2019 - 09.2019
Front Desk Receptionist
Brett Robinson Gulf Corporation
05.2019 - 08.2019
Associate of Arts - Information Studies And Psychology