Esther Newman
Manager
Leeds
Summary
Experienced in leadership and team motivation, I am eager to learn and grow within a professional environment. Adept at quickly grasping new concepts, I implement effective operations and strategies. Utilizing and further developing my organizational and problem-solving skills, I contribute to the success of the organization.
Overview
2025
2025
years of professional experience
34
34
years of post-secondary education
Work History
Restaurant Manager
Chef Shabbas Kitchen And Cocktails
9 2023 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased sales by 20% each month through up selling and stock management.
Content Creator
Chef Shabbas Kitchen and Cocktails
2023.09 - Current
- Boosted consumer engagement by creating compelling social media posts and reels.
- Maintained company's online social presence and created branded communications for social media campaigns.
- Utilized Adobe Creative Suite to produce professional marketing collateral.
Bar Supervisor
Tjs Bar
2022.04 - 2023.09
- Curated menus and promotional content to promote sales of new offerings.
- Memorized over 30 menu items in order to give customized recommendations to guests.
- Trained and supervised bar staff to deliver exceptional service to customers.
- Worked in fast-paced environment, handled multiple priorities and learned new procedures in a timely manner.
Sales Associate
Tk Maxx
2014.10 - 2020.01
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
Call Handler
Concentrix
2020.05 - 2021.04
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
Education
Bachelor of Arts - Textile Design
Leeds Arts University
2019.09 - 2022.06
Level 3 Extended Diplomoa - Fashion And Textiles
Stroud School of Art
2001.04 - 2019.06
High School Diploma -
Cheltenham Bournside School
2001.04 - 2014.06
Skills
Customer service
Strong communication skills
Time management
Social media marketing
Operations management
Timeline
Content Creator
Chef Shabbas Kitchen and Cocktails
2023.09 - Current
Bar Supervisor
Tjs Bar
2022.04 - 2023.09
Call Handler
Concentrix
2020.05 - 2021.04
Bachelor of Arts - Textile Design
Leeds Arts University
2019.09 - 2022.06
Sales Associate
Tk Maxx
2014.10 - 2020.01
Level 3 Extended Diplomoa - Fashion And Textiles
Stroud School of Art
2001.04 - 2019.06
High School Diploma -
Cheltenham Bournside School
2001.04 - 2014.06
Restaurant Manager
Chef Shabbas Kitchen And Cocktails
9 2023 - Current