Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Newman

Manager
Leeds

Summary

Experienced in leadership and team motivation, I am eager to learn and grow within a professional environment. Adept at quickly grasping new concepts, I implement effective operations and strategies. Utilizing and further developing my organizational and problem-solving skills, I contribute to the success of the organization.

Overview

2025
2025
years of professional experience
34
34
years of post-secondary education

Work History

Restaurant Manager

Chef Shabbas Kitchen And Cocktails
9 2023 - Current
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Increased sales by 20% each month through up selling and stock management.

Content Creator

Chef Shabbas Kitchen and Cocktails
09.2023 - Current
  • Boosted consumer engagement by creating compelling social media posts and reels.
  • Maintained company's online social presence and created branded communications for social media campaigns.
  • Utilized Adobe Creative Suite to produce professional marketing collateral.

Bar Supervisor

Tjs Bar
04.2022 - 09.2023
  • Curated menus and promotional content to promote sales of new offerings.
  • Memorized over 30 menu items in order to give customized recommendations to guests.
  • Trained and supervised bar staff to deliver exceptional service to customers.
  • Worked in fast-paced environment, handled multiple priorities and learned new procedures in a timely manner.


Sales Associate

Tk Maxx
10.2014 - 01.2020
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.

Call Handler

Concentrix
05.2020 - 04.2021
  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.

Education

Bachelor of Arts - Textile Design

Leeds Arts University
09.2019 - 06.2022

Level 3 Extended Diplomoa - Fashion And Textiles

Stroud School of Art
04.2001 - 06.2019

High School Diploma -

Cheltenham Bournside School
04.2001 - 06.2014

Skills

Customer service

Strong communication skills

Time management

Social media marketing

Operations management

Timeline

Content Creator

Chef Shabbas Kitchen and Cocktails
09.2023 - Current

Bar Supervisor

Tjs Bar
04.2022 - 09.2023

Call Handler

Concentrix
05.2020 - 04.2021

Bachelor of Arts - Textile Design

Leeds Arts University
09.2019 - 06.2022

Sales Associate

Tk Maxx
10.2014 - 01.2020

Level 3 Extended Diplomoa - Fashion And Textiles

Stroud School of Art
04.2001 - 06.2019

High School Diploma -

Cheltenham Bournside School
04.2001 - 06.2014

Restaurant Manager

Chef Shabbas Kitchen And Cocktails
9 2023 - Current
Esther NewmanManager