Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ester Orjuela Cárdenas

Mill Hill East,City of London

Summary

Takes on challenging new roles, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience

Work history

Tourism Agent

Halcon Viajes
Madrid
2011.06 - 2011.12
  • Providing an efficient, courteous, and responsive travel booking service to holidaymakers.
  • Creating tailor-made luxury holidays to suit clients and ensuring that all administrative terms and conditions of contracts

Asistent - Tourism

Tracctem. (ETT)
Valencia
2004.01 - 2007.02
  • Researching travel options & presenting the best deals in terms of requirements.
  • Ensure all bookings & reservations are processed accurately.
  • Responding to all phone enquiries promptly, courteously and in a friendly manner.
  • Filing, photocopying and general administrative duties.

Education

Sign Language - Sign Language

Asociación de sordos de Madrid
1996.01 - 1998.12

Customer Service Course - undefined

Red Cross
2008.09 - 2008.11

Certificate of Higher Education (HNC) - Travel Agents

Instituto Maria de Zayas y Soto Mayor
2010.01 - 2011.12

Master in Event Organization and Protocols - undefined

Tech Universidad Tecnológica
2022.06 - 2025.09

Specialization in Tourism Management -

Tech Universidad Tecnológica
España
2025.09 -

MASTER ENTERTAIMENT BUSINESS -

Escuela internacional de prototcolo
Españas
2024.09 - 2025.09

Skills

  • Teamwork principles
  • Relationship building

Timeline

Specialization in Tourism Management -

Tech Universidad Tecnológica
2025.09 -

MASTER ENTERTAIMENT BUSINESS -

Escuela internacional de prototcolo
2024.09 - 2025.09

Master in Event Organization and Protocols - undefined

Tech Universidad Tecnológica
2022.06 - 2025.09

Tourism Agent

Halcon Viajes
2011.06 - 2011.12

Certificate of Higher Education (HNC) - Travel Agents

Instituto Maria de Zayas y Soto Mayor
2010.01 - 2011.12

Customer Service Course - undefined

Red Cross
2008.09 - 2008.11

Asistent - Tourism

Tracctem. (ETT)
2004.01 - 2007.02

Sign Language - Sign Language

Asociación de sordos de Madrid
1996.01 - 1998.12
Ester Orjuela Cárdenas