Ester Orjuela Cárdenas
Mill Hill East,City of London
Summary
Takes on challenging new roles, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
Work history
Tourism Agent
Halcon Viajes
Madrid
06.2011 - 12.2011
- Providing an efficient, courteous, and responsive travel booking service to holidaymakers.
- Creating tailor-made luxury holidays to suit clients and ensuring that all administrative terms and conditions of contracts
Asistent - Tourism
Tracctem. (ETT)
Valencia
01.2004 - 02.2007
- Researching travel options & presenting the best deals in terms of requirements.
- Ensure all bookings & reservations are processed accurately.
- Responding to all phone enquiries promptly, courteously and in a friendly manner.
- Filing, photocopying and general administrative duties.
Education
Sign Language - Sign Language
Asociación de sordos de Madrid
01.1996 - 12.1998
Customer Service Course - undefined
Red Cross
09.2008 - 11.2008
Certificate of Higher Education (HNC) - Travel Agents
Instituto Maria de Zayas y Soto Mayor
01.2010 - 12.2011
Master in Event Organization and Protocols - undefined
Tech Universidad Tecnológica
06.2022 - 09.2025
Specialization in Tourism Management -
Tech Universidad Tecnológica
España 09.2025 -
MASTER ENTERTAIMENT BUSINESS -
Escuela internacional de prototcolo
Españas 09.2024 - 09.2025
Skills
- Teamwork principles
- Relationship building
Timeline
Specialization in Tourism Management -
Tech Universidad Tecnológica
09.2025 -
MASTER ENTERTAIMENT BUSINESS -
Escuela internacional de prototcolo
09.2024 - 09.2025
Master in Event Organization and Protocols - undefined
Tech Universidad Tecnológica
06.2022 - 09.2025
Tourism Agent
Halcon Viajes
06.2011 - 12.2011
Certificate of Higher Education (HNC) - Travel Agents
Instituto Maria de Zayas y Soto Mayor
01.2010 - 12.2011
Customer Service Course - undefined
Red Cross
09.2008 - 11.2008
Asistent - Tourism
Tracctem. (ETT)
01.2004 - 02.2007
Sign Language - Sign Language
Asociación de sordos de Madrid
01.1996 - 12.1998
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