Estelle Johanne Kamgno Megho
Coventry,West Midlands
Summary
Friendly, reliable, and motivated university student with experience in customer service, cash handling, and hospitality environments. Skilled at working in fast-paced settings, communicating effectively with customers, and providing excellent service. A quick learner with strong organisational skills, attention to detail, and the ability to work both independently and as part of a team. Seeking a flexible part-time position to gain further experience while continuing studies.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Library Assistant
Brompton Library
London, Greater London
01.2026 - 05.2026
- Delivered friendly and efficient customer service to a diverse range of visitors in a busy public library
- Assisted customers with enquiries, memberships, borrowing, returns, and reservations
- Supported use of self-service systems, computers, printing, and digital resources
- Managed multiple tasks at once while maintaining accuracy and attention to detail
- Helped maintain a clean, organised, and welcoming environment for all users
- Handled book repairs carefully whilst maintaining their integrity.
Cashier
British Heart Foundation
Leicester, East Midlands
05.2023 - 06.2023
- Processed customer transactions with precision using till systems and facilitated cash, card, and contactless payments.
- Assisted customers by addressing enquiries and delivering friendly, professional service.
- Maintained transaction records accurately and ensured cash drawers were balanced effectively.
- Took the initiative in restocking shelves during downtime, enhancing product availability.
- Maintained clean and organised workspace to ensure efficient service.
Education
Bsc In Information Technology -
Middlesex University
London, United Kingdom 09.2025 - 04.2026
Skills
Customer Service
Cash Handling & Till Operations
Communication Skills
Teamwork
Time Management
Attention to Detail
Languages
French
Native language
English
Fluent
References
References available upon request.
ADDITIONAL INFORMATION
• Eligible to work in the UK
• Available for part-time, evening, and weekend shifts
Timeline
Library Assistant
Brompton Library
01.2026 - 05.2026
Bsc In Information Technology -
Middlesex University
09.2025 - 04.2026
Cashier
British Heart Foundation
05.2023 - 06.2023