Estelle Bowden

• Served food and drinks to up to 300 guests at events and functions effectively or smooth operation.
• Worked behind the bar, on the coffee machine, and provided table service.
• Maintained high cleanliness standards at all times and facilitated room setup.
• Responded to dietary needs and guest requests, and adhered to health and safety regulations with professionalism.
• Achieved operational efficiency by liaising with other serving staff.
• Coordinated event setup, ensuring professional presentation.

• Participated in strategic workshops on international tax policy.
• Analysed risks in business models and gained insight into future-facing tax issues.
• Engaged with the T-Suite programme exploring policy and sustainability links.
• Applied critical thinking to analyse problems, evaluate solutions and make decisions.
• Oversaw daily operations to achieve high productivity levels.
• Improved efficiency and productivity by acquiring new skills.

I am able to provide a reference for the work experience above.

• Utilised multi-line telephone system to manage incoming calls effectively, handled appointment scheduling and led front-desk communication to ensure smooth daily operations.
• Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
• Maintained an organised reception area for a professional business and a clean, welcoming salon environment for clients.
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• Completed administrative and data entry tasks, and oversaw stock management and weekly deliveries, in accordance to deadlines, improving overall functionality of the office.
• Answered and helped resolve enquiries from clients, vendors and general public.

I am able to provide a reference for the job above.

• Officiated youth football matches, ensuring fair play and discipline.
• Exhibited conflict resolution skills while dealing with disputes and enforced rules calmly under pressure to maintain order and respect among coaches and players.
• Ensured player safety by strictly enforcing game rules and standards.
• Communicated effectively with coaches, players, and parents to maintain game flow and fun for all.

• Tutored GCSE level students in mathematics.
• Created tailored session plans and tracked student progress.
• Communicated with parents to support student development.
• Understood students' learning styles, strengths and difficulties to tailor lesson materials and delivery accordingly.

• Provided bar service at high-volume events (and private functions)
• Operated tills, processed payments, and followed Challenge 25 ID rules.
• Ensured compliance with hygiene and safety standards.
• Managed bar inventory and restocking during events.
• & some freelance

• Taught beginner to intermediate students' piano technique and music theory.
• Prepared students for performances.
• Provided feedback and encouragement to build confidence.

• Cared for children aged 0–13, including feeding, bedtime, and play.
• Supported families consistently during evenings and weekends, ensuring childcare needs were met and parents had peace of mind.
• Assisted with various childcare tasks as required, adapting to families' evolving needs to enhance care experience.