Esteban Paredes Velasco
London
Summary
Energetic employee who is well-versed in strong communication and organisational skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects
Overview
6
6
years of professional experience
Work History
Bartender
OMA
London
03.2025 - Current
- Assisted in menu planning, offering innovative ideas based on popular preferences.
- Collaborated with team members to provide seamless service during busy periods.
- Managed stock levels efficiently, preventing shortages during peak hours.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Adapted quickly to different situations, maintaining efficiency even under pressure.
- Followed food safety and hygiene requirements to protect guests.
Restaurant manager
Sucre London
London
05.2024 - 02.2025
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Created team building initiatives to encourage upselling and meet revenue targets.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Led by example in providing customers with attentive, professional restaurant service.
- Trained new team members, enhanced service quality.
Assistant manager
Mere Restaurant
London
02.2020 - 04.2024
- Designed and implemented training to further develop staff based on business goals.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Monitored health and safety measures for guaranteed compliance.
- Trained staff on best practices to achieve optimal productivity.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Delivered tailored assistance to customers with disabilities.
Runner/waiter
Caffe Troppea
London
09.2019 - 02.2020
- Polished glasses and cutlery to pristine standards.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Kept tables clear of used crockery, glassware and cutlery.
- Cleaned and tidied spaces to maintain visually appealing, organised work locations.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Communicated clearly with colleagues at multiple levels.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Education
WSET Level 2 award in Wines -
Wine & Spirit Education Trust
05.2022 - 06.2022
Diploma of Higher Education - Hospitality Manager
HIT Training
London08.2024
GCSEs - Maths and English
HIT Training
London02.2024
Certificate of Higher Education - Robotics
Salesianos Zaragoza
Zaragoza06.2019
Skills
- Supply negotiation
- Outstanding customer service
- Orienting and training
- Inspiring leadership
- Strategic research
- Physical resource management
- Target motivated
- Team building
- Leadership
- Customer-focused
- Communication skills
- Problem-solving
- Time management
Languages
Spanish
Native
English
Advanced
C1
Italian
Elementary
A2
Timeline
Bartender
OMA
03.2025 - Current
Restaurant manager
Sucre London
05.2024 - 02.2025
WSET Level 2 award in Wines -
Wine & Spirit Education Trust
05.2022 - 06.2022
Assistant manager
Mere Restaurant
02.2020 - 04.2024
Runner/waiter
Caffe Troppea
09.2019 - 02.2020
Diploma of Higher Education - Hospitality Manager
HIT Training
GCSEs - Maths and English
HIT Training
Certificate of Higher Education - Robotics
Salesianos Zaragoza
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