Essa Ashraf
Birmingham
Summary
Reliable and customer-focused individual with experience selling jewellery in a retail setting as well as running my own small business. Skilled in providing good service, handling sales, and keeping displays organised to a high standard. Strong communication and teamwork abilities, with the confidence to work independently when needed.
Overview
3
3
years of professional experience
Work history
Grillz Maker
Freelance
09.2024 - 09.2025
- Gained valuable knowledge of dental hygiene standards and their application in safe crafting processes.
- Improved hand-eye coordination and attention to detail through intricate craftsmanship.
- Utilised high-quality materials to ensure durability and aesthetic appeal of grillz.
- Adhered to health and safety regulations whilst operating specialised jewellery-making equipment.
- Successfully delivered on tasks within tight deadlines.
Volunteer retail assistant
Shelter Furniture Shop
Birmingham
03.2025 - 09.2025
- Developed knowledge of products and services to provide accurate information to customers.
- Worked flexible hours, covering nights, weekends and bank holidays.
Retail assistant
Beaverbrooks
Birmingham
07.2024 - 02.2025
- Assisted customers in selecting jewellery pieces that matched their personal style.
- Developed in-depth knowledge of product features and materials to enhance customer experience.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
Admin Assistant
MyHomecare
01.2023 - 12.2023
- Managed schedules, coordinated meetings, and ensured smooth office operations.
- Delivered excellent client service by answering calls and addressing inquiries professionally.
- Maintained accurate records and handled sensitive documents with confidentiality.
- Developed strong organizational and multitasking skills, applicable to fast-paced roles.
Education
Information Technology Level 3 BTEC - Information Technology
Joseph Chamberlain College
Birmingham 09.2024 -
GCSEs -
Tile Cross Academy
Birmingham 09.2019 - 05.2024
Skills
- Customer Service Excellence
- Material knowledge
- Time Management and Efficiency
- Team Collaboration
- Bench jeweller techniques
- Adaptability in Fast-Paced Environments
- Hygiene Awareness and Cleanliness Standards
- Attention to Detail and Craftsmanship
- Entrepreneurial and Self-Management Skills
- Technical qualification
Affiliations
- Making Grillz and Bespoke Jewellery
- Gym
- Reading
Languages
English
Proficient (C2)
Timeline
Volunteer retail assistant
Shelter Furniture Shop
03.2025 - 09.2025
Information Technology Level 3 BTEC - Information Technology
Joseph Chamberlain College
09.2024 -
Grillz Maker
Freelance
09.2024 - 09.2025
Retail assistant
Beaverbrooks
07.2024 - 02.2025
Admin Assistant
MyHomecare
01.2023 - 12.2023
GCSEs -
Tile Cross Academy
09.2019 - 05.2024