Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Essa Ashraf

Birmingham

Summary

Reliable and customer-focused individual with experience selling jewellery in a retail setting as well as running my own small business. Skilled in providing good service, handling sales, and keeping displays organised to a high standard. Strong communication and teamwork abilities, with the confidence to work independently when needed.

Overview

3
3
years of professional experience

Work history

Grillz Maker

Freelance
09.2024 - 09.2025
  • Gained valuable knowledge of dental hygiene standards and their application in safe crafting processes.
  • Improved hand-eye coordination and attention to detail through intricate craftsmanship.
  • Utilised high-quality materials to ensure durability and aesthetic appeal of grillz.
  • Adhered to health and safety regulations whilst operating specialised jewellery-making equipment.
  • Successfully delivered on tasks within tight deadlines.

Volunteer retail assistant

Shelter Furniture Shop
Birmingham
03.2025 - 09.2025
  • Developed knowledge of products and services to provide accurate information to customers.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Retail assistant

Beaverbrooks
Birmingham
07.2024 - 02.2025
  • Assisted customers in selecting jewellery pieces that matched their personal style.
  • Developed in-depth knowledge of product features and materials to enhance customer experience.
  • Monitored inventory levels and reported discrepancies to management for timely resolution.

Admin Assistant

MyHomecare
01.2023 - 12.2023
  • Managed schedules, coordinated meetings, and ensured smooth office operations.
  • Delivered excellent client service by answering calls and addressing inquiries professionally.
  • Maintained accurate records and handled sensitive documents with confidentiality.
  • Developed strong organizational and multitasking skills, applicable to fast-paced roles.

Education

Information Technology Level 3 BTEC - Information Technology

Joseph Chamberlain College
Birmingham
09.2024 -

GCSEs -

Tile Cross Academy
Birmingham
09.2019 - 05.2024

Skills

  • Customer Service Excellence
  • Material knowledge
  • Time Management and Efficiency
  • Team Collaboration
  • Bench jeweller techniques
  • Adaptability in Fast-Paced Environments
  • Hygiene Awareness and Cleanliness Standards
  • Attention to Detail and Craftsmanship
  • Entrepreneurial and Self-Management Skills
  • Technical qualification

Affiliations

  • Making Grillz and Bespoke Jewellery
  • Gym
  • Reading

Languages

English
Proficient (C2)

Timeline

Volunteer retail assistant

Shelter Furniture Shop
03.2025 - 09.2025

Information Technology Level 3 BTEC - Information Technology

Joseph Chamberlain College
09.2024 -

Grillz Maker

Freelance
09.2024 - 09.2025

Retail assistant

Beaverbrooks
07.2024 - 02.2025

Admin Assistant

MyHomecare
01.2023 - 12.2023

GCSEs -

Tile Cross Academy
09.2019 - 05.2024
Essa Ashraf