Esmee Graber

Receptionist

Marsh McLennan, Aug 2023 – present

I used Proxyclick to manage visitor sign ins and bookings, creating and maintaining precise records. I used adaptability and quick thinking to handle unexpected situations with professionalism and efficiency, with a team-oriented approach.

Optical Consultant

Boots Opticians, Nov 2021 – Mar 2023

I utilised a technical proficiency in medical diagnostics and strong attention to detail to conduct retinal scans and eye pressure tests. I also managed patient services, using exceptional project management skills to prioritise and coordinate multiple tasks. I oversaw inventory management by ordering glasses, contact lenses and supplies, illustrating organisation and supply chain coordination abilities, as well as educating patients on their aftercare, which helped develop effective communication and the ability to convey complex information in a way that is easily understandable. Most importantly, I established patient relationships, ensuring they felt happy and informed.

Team Member

Pret A Manger, Aug – Sept 2021

Provided outstanding customer service in a fast-paced environment, developed positive collaboration with my team and received a bonus in recognition of the exceptional service I provided.

Volunteer Tutor – provided academic support in science and maths to children aged 7-15, delivering complex concepts in easily digestible formats. I fostered patience, empathy, and adaptability to ensure my students felt supported and learned effectively.

- Musical achievements – I completed grade 8 singing and grade 4 guitar after years of dedication and practice

- Choir leadership and musical engagement – I conducted a Gospel Choir at my sixth form and was part of many choirs at a city-wide and national level

- Language and cultural exploration – I am currently learning Japanese to gain a better understanding of the language and culture

- Self-directed study in health and skincare – I am fascinated with skincare and invest time researching ingredients, routines and emerging information and trends