Esmael Boleza
Bacong,Itogon benguet
Summary
Passionate barista with 3+ years of experience in cafes, proficient in basic latte art and equipment maintenance. Motivated professional transitioning from hospitality to pursue a passion for coffee.
Overview
2
2
years of professional experience
Work History
Head Barista / Acting supervisor
Beyond Baguio Cafe & Restaurant
01.2024 - Current
- Conducted regular performance evaluations, providing constructive feedback and identifying training needs for team development.
- Managed inventory levels of coffee beans, milk, and other supplies, ordering stock as necessary to maintain optimal levels.
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain reputation.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
Barista Workshop
Barako cafe
02.2025 - 03.2025
- Enhancing team skills in espresso preparation and latte art.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Education
Bachelor of Science - Bachelor of science in information technology
Pangasinan
Skills
- Basic Latte Art
- Customer service
- Team building
- Inventory management
- Quality control
- Multitasking
- Customer relations
- Health and Safety
Timeline
Barista Workshop - Barako cafe
02.2025 - 03.2025
Head Barista / Acting supervisor - Beyond Baguio Cafe & Restaurant
01.2024 - Current
Asist Lagangilang main campus - Bachelor of Science, Bachelor of science in information technology
Barista NC II - , Pangasinan