Friendly and dedicated professional with experience at Artsone Rocks, excelling in communication. Proven ability to resolve customer issues and create positive experiences. Skilled in leading teams and providing clear information, while maintaining a polite demeanor. Committed to fostering connections and supporting community outreach initiatives.
Ensured that all people attending the Saturday music school knew where to go
Communicated with both parents and pupils
Updated registers of attendance
Ensure the safeguarding of all pupils
Copying and filing documents
Ensured that visitors had a positive first impression
Resolved customer problems and complaints
Sutton Befrienders had an Outreach Programme during Christmas after the pandemic
As part of this I assembled presents and hampers for the elderly
Interacted with customers to make them feel at ease and connected to the organisation
Distributed medical information leaflets to the public during the pandemic
Guided members of the public to local vaccination centres
Quick thinking
Confidence
Being part of a team
Representing a wider organisation
Remaining informed about the organisation
Leading a team
Giving information in a clear and concise fashion
Safeguarding children
Maintaining a polite manner
As the lead vocalist, I am well versed in speaking in front of both smaller and larger groups, as well as leading and organising events. This requires effective communication with all parties involved, and ensuring that everyone's voice is heard.