Esmé Cox
London
Summary
Friendly and dedicated professional with experience at Artsone Rocks, excelling in communication. Proven ability to resolve customer issues and create positive experiences. Skilled in leading teams and providing clear information, while maintaining a polite demeanor. Committed to fostering connections and supporting community outreach initiatives.
Overview
5
5
years of professional experience
Work History
Receptionist
Artsone Rocks
09.2024 - 07.2025
Ensured that all people attending the Saturday music school knew where to go
Communicated with both parents and pupils
Updated registers of attendance
Ensure the safeguarding of all pupils
Copying and filing documents
Ensured that visitors had a positive first impression
Resolved customer problems and complaints
Assistant to Sutton Befriender
Then Volunteer Centre Sutton
12.2021 - 12.2021
Sutton Befrienders had an Outreach Programme during Christmas after the pandemic
As part of this I assembled presents and hampers for the elderly
Interacted with customers to make them feel at ease and connected to the organisation
Information Organiser
The Volunteer Centre Sutton
12.2020 - 01.2021
Distributed medical information leaflets to the public during the pandemic
Guided members of the public to local vaccination centres
Education
Bachelor of Arts - History
Queen Mary University
London06-2028
Skills
Quick thinking
Confidence
Being part of a team
Representing a wider organisation
Remaining informed about the organisation
Leading a team
Giving information in a clear and concise fashion
Safeguarding children
Maintaining a polite manner
Timeline
Receptionist
Artsone Rocks
09.2024 - 07.2025
Assistant to Sutton Befriender
Then Volunteer Centre Sutton
12.2021 - 12.2021
Information Organiser
The Volunteer Centre Sutton
12.2020 - 01.2021
Bachelor of Arts - History
Queen Mary University
Music, in a band
As the lead vocalist, I am well versed in speaking in front of both smaller and larger groups, as well as leading and organising events. This requires effective communication with all parties involved, and ensuring that everyone's voice is heard.