Eslam Elkholy

Fostered inclusive work culture that promoted teamwork and collaboration amongst staff members.

• Collaborated with creative teams to develop unique and engaging performances.
• Streamlined event planning processes for improved efficiency and reduced costs.
• Developed comprehensive training programs for staff to improve performance and enhance customer satisfaction.
• Enhanced audience experience by managing high-quality entertainment productions and events.
• Coordinated scheduling of performers, maximizing availability while minimizing conflicts.
• Led cross-functional teams in execution of large-scale events, ensuring successful outcomes and satisfied clients.
• Elevated guest satisfaction by consistently delivering exceptional entertainment experiences.
• Established strong relationships with vendors, negotiating favourable contracts for equipment and services.
• Enhanced customer service based on feedback from guests.
• Empowered workers to independently handle common issues and maintain strict safety standards.

• Building a new entertainment team: ensuring the set-up of the main stage for evening shows, including sound and lighting systems.
• Building a kids club team: creating a new program of activities for different ages of children.
• Ensuring there are morning and afternoon activities for guests: helping the team prepare various sports or entertainment activities.
• Inducting new entertainment manager: shadowing the new head of entertainment for a week, showing him around the facilities and how to carry out tasks for the role, before resuming my role at Rixos Premium Seagate.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.

• Customized DJ equipment configurations based on individual event requirements and space restrictions.
• Promoted events through social media channels, resulting in increased attendance and visibility for DJ brand.
• Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
• Improved event atmosphere by curating tailored playlists for diversity of clients and venues.

• Responded to emergency situations in a timely, efficient manner.
• Attentively monitored swimmers to identify distress.
• Monitored safety of guests in and around swimming pool.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.