
An articulate and adaptable professional, I have a keen sensitivity to diverse cultures honed through a 15-year history of working internationally. Specializing in building relationships and networks, I excel in team leadership across varied cultural contexts. As a respected tour leader, I focus on exceptional service, proactively meeting needs and maintaining responsibility, even in challenging situations like the 2004 tsunami. My extensive experience in high-end hospitality and business strategy, combined with a talent for creative precision, has led to recent achievements like crafting digital content for NFC Lisbon. Known for my problem-solving abilities in new environments, I consistently provide exemplary care. Demonstrated composure under high pressure is a hallmark of my career, from managing luxury accommodation venues to coordinating humanitarian efforts in Ukraine.
Specialising in working with start-ups and established venues in arts, hospitality, travel, and tech;
Setting up an Anglo-Thai recreational SCUBA dive business
Tour leading
Hospitality management
Tourism product creation and development
Communications, managing tours using multiple languages
Risk assessment, problem solving and crisis management
Cultural sensitivity and appreciation
Customer service, networking, fixing and facilitation
Arts and culture inc food and wine
Emergency First Responder inc CPR and secondary care