Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erwin Wylie

Coventry

Summary

Over 15 years rich experience, coordinating in hospitals and clients homecare operations, compliance and ensuring effective healthcare management. Conducting audits and assessments for safe practices. Demonstrating strengths in multi-area management, quality assurance and service. Resourceful professional and a collaborative achiever. Energetic Support Worker, dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with a collaborative and flexible approach to reaching mutually- beneficial resolutions. Flexible and adaptable to process re-engineering.

Willing to relocate or travel: Anywhere in UK

Willing to undertake: NEBOSH training as desired for this job.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Healthcare Support Worker and Coordinator

Independent Clinical Services Ltd.
07.2013 - Current
  • Coordinated with Ward Manager, to implement best practices in regard of Health, Safety and Environment at ward level, managing 16 clients occupancy level,
  • Educated 48 clients and family members on relevant topics to support independent living.
  • Updated patient files with current vitals and other data relevant to treatment planning.
  • Conducted assessments of clients being discharged from hospital to home.
  • Coordinated and assisted in assessments of clients at home in regard of Health, Care, Safety and Environment guidelines.

Healthcare Support Worker

NHS Professionals
09.2015 - 03.2019
  • Kept accurate records for 40 client files and handled related paperwork.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Maintained safety with tidy, clean, and hazard-free home environments.

Planner and Controller NEPTS

West Midlands Ambulance Service NHS
08.2015 - 01.2016
  • Responsible for planning and controlling daily routes for service users requesting Non-Emergency Patient Transport Service.
  • On average, per day 650 to 750 requests for NEPTS were served.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Maintained flexible availability to accommodate on-call hours.
  • Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Healthcare Assistant

The Care Bureau Ltd.
08.2013 - 07.2015
  • Assisted and supported 45 service users daily with wide range of needs, illnesses and disabilities,
  • Personal Care (Washing, bathing, toileting & dressing) and Feeding
  • Encourage independence
  • Use manual handling equipment safely and correctly
  • Maintain effective communication and develop trust and confidence with clients
  • Managed team of 4 HCA to assist with client-focused activities Complete record keeping forms

Senior Care Worker

Four Seasons Healthcare Ltd.
02.2008 - 08.2013

Assisted Deputy Manager and Supervised Care Assistants to:

  • Supported 45 service users with wide range of needs, illnesses and disabilities
  • Personal Care (Washing, bathing, toileting & dressing) Feeding
  • Encourage independence
  • Use manual handling equipment safely and correctly
  • Maintain effective communication and develop trust and confidence with clients
  • Work alongside registered nurse, assisted team of 4 HCA with client-focused activities. Complete record keeping forms

Education

No Degree - NVQ Level 3 in Health And Social Care (Adults)

Oxford Cambridge And RSA
London
05.2012

Bachelor of Arts - Humanities

University of Punjab
Pakistan
07.1989

Skills

    Core Skills:

  • Excellent communication (Written, Verbal and Numerical)
  • Interpersonal, and public speaking
  • Excellent decision-making and problem-solving
  • Professional Skills:

  • Quality Management Systems (ISO9000 and ISO14000)
  • Strong organizational skills
  • Quality Assurance Controls
  • Supply Chain Management
  • Records Management
  • Development and implementation of Organisational and Departmental Road Map
  • Adequacy vs Compliance Auditing
  • Warehousing and Store Management
  • Health, Safety and Environment Workgroups
  • IT Skills:

  • Proficient in Microsoft Office
  • Comfortable using CRMs
  • Espirita Online Training Portal
  • Healthier Business Online Training Portal
  • NHS Online Training Portal
  • Proficiency in using Databases
  • Business networking software's
  • Clinical Skills:

    Organisational standards

    Patient-focused care

    Conflict resolution

    Collecting specimens

    Documentation

    Preparing meals

    Transporting patients

    Outpatient care

    Patient privacy and confidentiality

    Dementia and Alzheimer's

    Infection control procedures

    Medical terminology knowledge

    Medication Administration

    Hospital Care

    Home Care

  • Manual and Handling
  • Basic Life Support

Certification

Professional Certification:

  • Certified Auditor/Lead Auditor ISO-9000, Version 2000


Professional Training Certificates:

  • Effective Office Management
  • Materials Management
  • Supply Chain Management
  • Equality, Diversity and Human Rights Equality, Diversity and Human Rights
  • Communication Complaints and Relationships
  • Basic Life Support and Essentials of First Aid
  • Food and Hygiene
  • Infection Control Level 2
  • Moving & Handling Level 2
  • Slips Trips & Falls
  • Food Safety Level 2
  • Core Skills Workshop
  • Equality and Diversity in Workplace
  • Health and Safety for Healthcare Workers
  • Child Protection Level 2
  • Safeguarding Adults Level 2
  • Conflict Resolution
  • Counter Fraud
  • Tissue Viability
  • National Early Warning Scores 2
  • Onboarding Clinical Training
  • Fire and Safety
  • RIDDOR
  • COSHH

Languages

English, Urdu
Native language
Hindi
Upper intermediate
B2
Punjabi
Advanced
C1

Timeline

Healthcare Support Worker

NHS Professionals
09.2015 - 03.2019

Planner and Controller NEPTS

West Midlands Ambulance Service NHS
08.2015 - 01.2016

Healthcare Assistant

The Care Bureau Ltd.
08.2013 - 07.2015

Healthcare Support Worker and Coordinator

Independent Clinical Services Ltd.
07.2013 - Current

Senior Care Worker

Four Seasons Healthcare Ltd.
02.2008 - 08.2013

No Degree - NVQ Level 3 in Health And Social Care (Adults)

Oxford Cambridge And RSA

Bachelor of Arts - Humanities

University of Punjab
Erwin Wylie