Summary
Overview
Work History
Education
Skills
Affiliations
Custom
Personal Information
Timeline
Generic

Erwin Norbert

Dagenham,Barking and Dagenham

Summary

Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge. Highly efficient warehouse worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Enthusiastic crew member offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.

Overview

6
6
years of professional experience
24
24
years of post-secondary education

Work History

Warehouse worker

CED Electrical group
Becontree, Barking and Dagenham
03.2019 - 04.2019
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Maintained clean, safe and orderly warehouse space.
  • Picked and despatched high-volume orders accurately.
  • Completed work following safety rules for best working practices.
  • Prepared items for timely dispatch and safe transportation.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Loaded packaged goods on to trucks for shipping.

Crew member

McDonald's
Romford, Havering
10.2021 - 10.2024
  • Worked fast and accurately to meet customer needs and service goals.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Flexibly took on various roles to support workflow.
  • Addressed questions, concerns and complaints of customers.
  • Checked completed orders for accuracy, quality and presentation.

Door to door salesperson

ScottishPower
Shoreditch, Hackney
10.2024 - 11.2024
  • Followed up on leads, converting into profitable sales opportunities.
  • Increased brand awareness by distributing promotional materials.
  • Maintained a professional demeanour whilst dealing with challenging situations.
  • Utilised persuasive selling techniques for closing sales deals successfully.

Warehouse picker

Staffline
Rainham, Havering
11.2024 - 01.2025
  • Improved warehouse efficiency by diligently maintaining a neat and organised workspace.
  • Checked delivered items against purchase orders, confirming accuracy before accepting delivery.
  • Maintained regular communications with supervisors, resolving any issues promptly for minimal disruption in operations.
  • Reduced product damage by handling items with care during the picking process.

Education

GCSEs - Maths

Eastbury Community School
Barking, BDG
09.2015 - 05.2020

GCSEs - English

Havering College of Further and Higher Education
Hornchurch, HAV
09.2020 - 08.2021

GCSEs - Science

Eastbury Community School
Barking, BDG
09.2015 - 05.2020

GCSEs - Music

Eastbury Community School
Barking, BDG
09.2015 - 05.2020

GCSEs - Computer Science

Eastbury Community School
Barking, BDG
09.2015 - 05.2020

GCSEs - English literature

Eastbury Community School
Barking, BDG
09.2015 - 05.2020

Skills

  • Food preparation
  • Customer service
  • Training and development
  • Closing procedures
  • Schedule management
  • Quality Assurance and Control
  • Data entry
  • Security procedures
  • Technical support
  • Crew scheduling expertise
  • Good physical stamina
  • Communication excellence
  • Health and Safety Compliance
  • Team player

Affiliations

  • Tinkering with computers and Mechanics.
  • playing the piano
  • card and tabletop games

Custom

Personal Information

Timeline

Warehouse picker

Staffline
11.2024 - 01.2025

Door to door salesperson

ScottishPower
10.2024 - 11.2024

Crew member

McDonald's
10.2021 - 10.2024

GCSEs - English

Havering College of Further and Higher Education
09.2020 - 08.2021

Warehouse worker

CED Electrical group
03.2019 - 04.2019

GCSEs - Maths

Eastbury Community School
09.2015 - 05.2020

GCSEs - Science

Eastbury Community School
09.2015 - 05.2020

GCSEs - Music

Eastbury Community School
09.2015 - 05.2020

GCSEs - Computer Science

Eastbury Community School
09.2015 - 05.2020

GCSEs - English literature

Eastbury Community School
09.2015 - 05.2020
Erwin Norbert