Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

EROL DINC

HARROW

Summary

Reliable Sales Associate with strengths in up sales, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Focused Sales Associate driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Builds strategic partnerships and manages existing relationships effectively. Proven leader with ability to meet and exceed sales objectives.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Assistant manager

Kwikfit
London, England
06.2025 - Current
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Provided support to manager during audits, ensuring accurate reports.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Monitored sales performance regularly adjusting strategies as required.
  • Coordinated with management on operational issues providing solutions for better efficiency.

Mechanical technician

Kwikfit
London
04.2024 - 06.2025
  • Performed thorough daily visual inspections of mechanical assets to maintain workflows.
  • Applied fault-finding skills to identify and resolve issues promptly.
  • Planned works and interpreted job requirements to allocate resources.
  • Calibrated instruments and gauges, guaranteeing accurate measurements and data reliability.
  • Managed multiple vehicles at once and up sold which increased sales by additional 10%

Retail Sales Associate

Kick Game
Covent Garden
11.2022 - 04.2024
  • Oversaw training of junior sales staff, providing ongoing mentoring to ensure positive team performances.
  • Updated product labelling and promotional pricing.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Promptly greeted and assisted customers, tailoring service and sales style to suit personalised requirements.
  • Explained product benefits maximising customer engagement while driving sales.
  • Analysed sales to identify top-performing products.
  • Addressed customer enquiries and concerns, facilitating decision-making and minimising hesitation.
  • In the space of 3 months I had made the company £350,000 from selling multiple of our most expensive items
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Guaranteed client satisfaction by constantly providing standards of company services and values.

Education

NVQ Level 2 - Business

City of Westminster College
Westminster
09.2021 - 09.2022

Skills

  • Results driven
  • Outstanding customer service
  • Results-orientated
  • Financial records analysis
  • Upselling expertise
  • Face-to-face selling
  • Energetic self-starter
  • Money handling
  • B2C sales and service
  • Accurate money handling
  • Superb time management
  • Outgoing and enthusiastic
  • Self-motivated
  • Customer service oriented
  • Confident communicator
  • Customer service


Languages

English
Turkish

References

References available upon request.

Timeline

Assistant manager

Kwikfit
06.2025 - Current

Mechanical technician

Kwikfit
04.2024 - 06.2025

Retail Sales Associate

Kick Game
11.2022 - 04.2024

NVQ Level 2 - Business

City of Westminster College
09.2021 - 09.2022

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