ERNEST ADDO OBENG
Paisley,United Kingdom
Summary
Energetic employee, well-versed in strong communication and organizational skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Production Operative
Thistle Seafoods Limited
Glasgow, Glasgow City
10.2023 - Current
- Transporting, placing and stacking goods on pallets safely
- Assembling boxes and packaging food products
- Quality inspection of the finished food products
- Manual handling.
Bartender
Hangout Bar/Restaurant
Konongo, Ashanti Region
12.2020 - 11.2023
- Checking identification to verify legal age requirements for all customers
- Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
- Complying with all food and beverage regulations
- Prepared mixed drinks and poured wine, beer, and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitizing, and replenishing stock.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Supported wider restaurant teams in set-up, cleaning, and prep work, improving overall establishment efficiency.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
Cleaner
Forestry Commission
Juaso, Ashanti Region
10.2018 - 11.2020
- Carried out cleaning tasks as instructed within tight time-frames and to high-quality standards which led to Completing cleaning projects on time thereby maintaining customer satisfaction and loyalty.
- Followed sanitization, health, and hygiene regulations in deep cleaning floors, dusting, and window frame polishing etc
- Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Worked quickly to complete cleaning within allotted timeframes.
- Ensured proper, compliant handling of cleaning equipment, chemicals, and materials, upholding excellent safety records.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Communicated well with the team across multiple locations.
- Adhered to the daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Employed optimal safety practices to eliminate risks, hazards, and accidents.
- Developed outstanding stain removal, spot cleaning, and deep cleaning techniques to meet evolving customer demands.
Data Entry Officer
World Food Programme
Tamale, Northern Region
05.2015 - 06.2016
- Registering and issuing identity cards to pregnant and lactating mothers in the five northern regions
- Employed exceptional time management skills to maximize data entry productivity.
- Verified documents and associated records to catch and resolve discrepancies.
- Compiled and analyzed data using Microsoft Excel and Access.
- Exceeded assigned goals by partnering with staff to implement best practices.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Encouraged customer feedback to deliver information to management for process improvements.
- Improved productivity by coordinating itineraries and scheduling appointments.
- Prepared research and statistical reports, synthesizing and disseminating information clearly and concisely.
Sales Assistant
Palace Shopping Mall
Accra, Greater Accra
08.2017 - 09.2018
- Handling product returns and payment refund request
- Unpacking and sorting new stock delivery
- Reporting any inventory to management and the appropriate account manager.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Maintained impeccably high standards of store presentation and hygiene through cleaning.
- Monitored display stock levels, replenishing for the consistently well-stocked sales floor.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Used product knowledge, sales abilities, and customer relations skills to drive substantial profit increases.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Education
Master of Science - Digital Society
University of Glasgow
Glasgow, Scotland 09.2023 -
Master of Science - Project Management
Kwame Nkrumah University of Science and Technology
Kumase, Ghana 01.2023 -
Bachelor of Arts - Development Education Studies
University for Development Studies
Tamale, Ghana 08.2014 - 07.2017
Skills
- Service schedule management
- Leadership
- System improvement plans
- Excellent communicator
- Keen problem solver
- Production line quality control
- Team player
- Time management
Languages
English
Fluent
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Anyone who keeps the ability to see beauty in every age of life really never grows old.
Franz Kafka
Timeline
Production Operative
Thistle Seafoods Limited
10.2023 - Current
Master of Science - Digital Society
University of Glasgow
09.2023 -
Master of Science - Project Management
Kwame Nkrumah University of Science and Technology
01.2023 -
Bartender
Hangout Bar/Restaurant
12.2020 - 11.2023
Cleaner
Forestry Commission
10.2018 - 11.2020
Sales Assistant
Palace Shopping Mall
08.2017 - 09.2018
Data Entry Officer
World Food Programme
05.2015 - 06.2016
Bachelor of Arts - Development Education Studies
University for Development Studies
08.2014 - 07.2017
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