ERNEST TOMASEVICIUS
Alfreton,Derbyshire
Summary
Dynamic and multilingual professional with a strong foundation in management and leadership, adept at utilising Microsoft Word, Excel, and PowerPoint to enhance productivity. Demonstrates exceptional customer service skills with a focus on empathy in interactions. Aspires to leverage language proficiency and technical expertise to drive organisational success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Sales and customer service representative
Domestic & General
Nottingham, Nottinghamshire
2025.10 - Current
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Maintained high standards of professionalism whilst interacting with customers.
- Managed daily sales operations to achieve business objectives.
- Booked repairs for customers when their appliances broke down
Taxi Driver
Acorn Taxis
Boston, Lincolnshire
2024.03 - 2025.10
- Communicated effectively with dispatchers about pick-up locations or potential delays.
- Transported passengers to desired destinations, resulting in satisfied customers.
- Assisted with luggage handling, enhancing the customer experience.
- Assisted tourists with language barriers using basic foreign language skills.
Sales Colleague
Currys / PC World
Boston
2022.12 - 2024.02
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Recruitment Consultant
CSP Recruitment
Spalding
2021.11 - 2022.12
- Using sales, business development, marketing techniques and networking to attract business from client companies
- Advertising vacancies by drafting and placing adverts
- Developing a good understanding of client companies, their industry, what they do, their work culture and environment
- Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated
Waiter
Lithuanian Taste
Boston
2019.10 - 2021.11
- Performed opening and closing duties, including cleaning, preparing the specials board, and opening or closing the register
- Greeted customers upon entry to the restaurant; seated groups and provided menus and silverware
- Resolved customer complaints to maintain a high level of satisfaction concerning food quality, restaurant cleanliness, timeliness, and service
- Scheduled waitstaff and assigned them to host duties, specific tables, and bar areas
Education
Finished School -
Thomas Middlecott Academy
Kirton 2013.09 - 2018.07
Skills
- Management-Leadership
- Microsoft word
- Microsoft Excel / PowerPoint
- Speaking 4 Languages
- Customer service
- Empathy in customer interactions
Languages
English
Lithuanian
Polish
Russian
Interests
Basketball, Cars, Business
Timeline
Sales and customer service representative
Domestic & General
2025.10 - Current
Taxi Driver
Acorn Taxis
2024.03 - 2025.10
Sales Colleague
Currys / PC World
2022.12 - 2024.02
Recruitment Consultant
CSP Recruitment
2021.11 - 2022.12
Waiter
Lithuanian Taste
2019.10 - 2021.11
Finished School -
Thomas Middlecott Academy
2013.09 - 2018.07