ERNA NUR AIN BINTI ARBAIN
PUCHONG
Summary
A dedicated professional with experience in site administration, office management, human resources, quality inspection and building operations. Skilled in documentation management, work coordination, maintenance monitoring and compliance with safety and quality standards. Willing to contribute expertise, improve operational efficiency and provide added value to the organization as a Site Clerk, Admin, HR Admin, Defect Inspector or Building Executive in a dynamic and professional work environment. Dedicated professional with experience in site administration, office management, and human resources. Manages documentation control, coordinates work efficiently, and monitors compliance with safety and quality standards. Committed to enhancing operational performance and delivering value as a Site Clerk, Admin, HR Admin, Defect Inspector or Building Executive.
Overview
4
4
years of professional experience
Work History
Admin cum Account
ZALCON ENGINEERING SDN BHD
taman equint, seri kembangan
02.2025 - 04.2026
- Prepare invoices, receipts, and payment vouchers
- Manage Accounts Receivable & Accounts Payable
- Record financial transactions into the system (Excel)
- Prepare monthly financial reports
- Manage office documents and file systematically
- Deal with banks, suppliers, and customers
- Support basic HR tasks (attendance, payroll summary
Strata Building Executive
GATHER BUILDING MANAGEMENT SDN BHD
kuala lumpur
05.2024 - 02.2025
- Manage daily building operations including security, cleanliness, and maintenance
- Coordinate maintenance and repair work with contractors
- Monitor vendor performance (cleaning, security, lift maintenance, etc.)
- Handle resident complaints and resolve issues promptly and professionally
- Assist in the management of JMB/MC meetings and prepare meeting minutes
- Ensure compliance with laws such as the Strata Management Act 2013
- Manage maintenance fee collection and basic financial records
- Prepare monthly operational and maintenance reports
Property Maintenance Assistant
NADI CERGAS DEVELOPMENT SDN BHD
putrajaya
09.2023 - 05.2024
- Check for defects such as wall cracks, leaks, poor finishing
- Prepare defect reports and take photo evidence
- Monitor repair work by contractors
- Ensure all defects are resolved before handover
- Follow inspection checklist (example: house, building, unit)
- Communicate with contractor and site team for repairs
Site Clerk
NADI CERGAS SDN BHD
putrajaya
09.2022 - 09.2023
- Prepare and manage project documents (DO, invoice, daily report)
- Record employee and subcontractor attendance
- Manage the entry and exit of construction materials on site
- Liaise with HQ office, suppliers and contractors
- File and store documents systematically
- Assist site supervisor in terms of documentation
Admin / Building executive
NAWAWI TIE LEUNG PROPERTY CONSULTANS SDN BHD
01.2022 - 09.2022
- Managed end-to-end administrative operations including documentation control, filing systems, and official correspondence to ensure efficiency and compliance
- Coordinated building operations, including maintenance, security, and cleaning services to maintain optimal facility performance
- Liaised with contractors and vendors to schedule maintenance works, monitor service quality, and ensure timely project completion
- Handled residents' complaints and feedback professionally, improving response time and tenant satisfaction
- Assisted in JMB/MC meetings, prepared meeting minutes, and ensured proper documentation of resolutions
- Monitored Accounts Payable (AP) and Accounts Receivable (AR), including invoice issuance, payment tracking, and financial record updates
- Prepared monthly operational and administrative reports for management review and decision-making
- Ensured compliance with regulatory requirements and internal SOPs in building and administrative operations
- Improved filing and reporting systems, enhancing document retrieval efficiency and reducing processing time
Education
DIPLOMA CONSTRUCTION TECNOLOGY - CONTRUCTION TECNOLOGY
KOLEJ VOKASIONAL
Muadzam Shah, 0601-2017
SIJIL VOKASIONAL MALAYSIA (SVM) -
CIDB MALAYSIA
Skills
- Document control
- Accounts management
- Financial reporting
- Microsoft Excel
- Invoice processing
- Compliance monitoring
- Willingness to learn
- Calm under pressure
- Active listening
- Vendor management
- Maintenance coordination
Custom Section
Manage attendance, leave, and employee records, Prepare HR documents such as offer letters, contracts, warning letters, Manage payroll, EPF, SOCSO, Store and update employee data, Assist in the recruitment process (interviews, screening), Manage employee discipline and welfare matters, Check for defects such as wall cracks, leaks, poor finishing, Prepare defect reports and take photo evidence, Monitor repair work by contractors, Ensure all defects are resolved before handover, Follow inspection checklist (example: house, building, unit), Communicate with contractor and site team for repairs, Prepare and manage project documents (DO, invoice, daily report), Record employee and subcontractor attendance, Manage the entry and exit of construction materials on site, Liaise with HQ office, suppliers and contractors, File and store documents systematically, Assist site supervisor in terms of documentation, Supervised building operations and successfully improved maintenance efficiency through systematic work monitoring, Reduced occupant complaints by ensuring repair actions were carried out within the specified time frame, Successfully coordinated various contractors and vendors to ensure maintenance projects were delivered on schedule and on budget, Ensured full compliance with building safety standards and regulations to avoid operational risks
Personal Information
ID Number: 980430-06-6154
Languages
English
Upper Intermediate
B2
Interests
- Interested in administrative systems and basic accounting Enjoy organizing documents, managing data, working with numbers, and improving workflow efficiency
Timeline
Admin cum Account
ZALCON ENGINEERING SDN BHD
02.2025 - 04.2026
Strata Building Executive
GATHER BUILDING MANAGEMENT SDN BHD
05.2024 - 02.2025
Property Maintenance Assistant
NADI CERGAS DEVELOPMENT SDN BHD
09.2023 - 05.2024
Site Clerk
NADI CERGAS SDN BHD
09.2022 - 09.2023
Admin / Building executive
NAWAWI TIE LEUNG PROPERTY CONSULTANS SDN BHD
01.2022 - 09.2022
DIPLOMA CONSTRUCTION TECNOLOGY - CONTRUCTION TECNOLOGY
KOLEJ VOKASIONAL
SIJIL VOKASIONAL MALAYSIA (SVM) -
CIDB MALAYSIA