ERKAY ESER
London
Summary
Hardworking college student seeking employment in customer service, bringing a motivated attitude and a diverse skill set. Proficient in various platforms and office technology programs with excellent time management and punctuality. Leveraging previous customer service experience to further develop skills in the retail industry, enhancing team collaboration, efficiency, and client relationships.
Overview
2
2
years of professional experience
Work History
Sales assistant
Next
12.2021 - 01.2022
- Effectively managed stock replenishment on the sales floor to ensure maximum product availability
- Worked quickly to routinely meet daily sales targets
- Responded to client inquiries and gave professional product advice, resulting in increased customer satisfaction
- Ensured that the shop floor and stock room were well-organized and kept to high standards.
Work Experience
IBM
09.2022 - 11.2022
- Skilled in creating detailed and visually appealing web designs with Adobe Photoshop
- Experienced in creating and customising websites using the Wix platform
- Conducted thorough research on technology products to accurately and efficiently depict them on websites.
Tutor
Self-Employed
08.2021 - 11.2023
- Provided helpful input throughout tutoring sessions to evaluate student achievement and identify future needs
- Personalised teaching ensures consistent improvement
- Helped students explore different learning styles to enhance their academic potential.
Education
Level 3 BTEC National Extended Diploma IT Practitioners -
Newham Sixth Form College
GCSEs -
Langdon Academy
Skills
- Leadership & Teamwork
- Product Expertise
- Customer Service
- Microsoft Access
- Customer Engagement
- Microsoft Word
- Organising & Efficiency
- Microsoft PowerPoint
Languages
English
Turkish
Timeline
Work Experience
IBM
09.2022 - 11.2022
Sales assistant
Next
12.2021 - 01.2022
Tutor
Self-Employed
08.2021 - 11.2023
Level 3 BTEC National Extended Diploma IT Practitioners -
Newham Sixth Form College
GCSEs -
Langdon Academy