Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ERIOLUWA BAYONLE OLOWO

EDINBURGH

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Premier Inn
05.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Accounting Assistant

The Redeemed Christian Church Of God
09.2021 - 01.2023
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.
  • Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
  • Coordinated with external auditors to resolve discrepancies.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

Bachelor of Science - Accounting

Adeleke University
Osun State, Nigeria
07.2017

Skills

  • Corel Wordperfect
  • Customer Relationship Management (CRM) Software
  • Digital File Transmission
  • Coordination
  • Microsoft Excel
  • Maintaining Guest Records
  • Administrative Skills
  • Effective Planning

Languages

Yoruba
Native language
English
Advanced
C1

Timeline

Front Desk Receptionist

Premier Inn
05.2023 - Current

Accounting Assistant

The Redeemed Christian Church Of God
09.2021 - 01.2023

Bachelor of Science - Accounting

Adeleke University

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ERIOLUWA BAYONLE OLOWO