Erin Winton
Farnborough,Hampshire
Summary
Detail-oriented accounting apprentice with knowledge of Xero and Iris software, double-entry bookkeeping, and statutory reporting. Demonstrates a numerical aptitude and proficiency in VAT return preparation, cost allocation, and sales ledger handling. Adept at cash book reconciliation and bank reconciliations, with strong balance sheet competency. Committed to leveraging accounting software expertise and spreadsheet competencies to enhance financial accuracy and efficiency. Aspires to contribute to organisational success through meticulous financial management and time management excellence.
Enthusiastic apprentice with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
Certification
7
7
years of post-secondary education
4
4
years of professional experience
Work history
Accounts Apprentice
ButtMiller Chartered Accountants
Camberley, Surrey
2026.03 - 2026.08
- I have an apprenticeship which I started in March. I have so far covered:
- Bookkeeping
- VAT returns
- Flat management accounts with/without service charge accounts
- Statutory accounts
- Filing reduced disclosure accounts CT600 accounts with Companies House and HMRC
- Opening balances and FPA reviews
- Cashbooks
- Systems used: Xero, Iris, Government Gateway, Companies House, Excel
Customer Service Representative
Diligenta - Phoenix Life
Basingstoke, Hampshire
2024.09 - 2026.03
- Working in a regulated financial environment specialising in pensions and life assurance. I provided a tailored service and solution for each client I worked with. I investigated and delivered high-quality support with each circumstance I became acquainted with, giving clear communication and an efficient solution for the company/client. My day-to-day job entailed handling inbound calls at a fast-moving pace, consequently providing accurate policy information if needed on those calls. I resolved the customers enquiry by assessing the information and finding the most effective resolution. Before documenting the interaction, I made sure to follow the correct processes and journeys in terms of wording, requests made on the companies' systems, and communication with the relevant teams in order to find the best outcome possible. I have become truly versatile through this job because of the changes the company had gone through since I started. For example, a change in the books of business we studied and serviced meaning the attributes for each policy.
Customer Assistant
Morrisons Plc
2022.07 - 2024.01
- My job entailed customer service, filling shelves, checkouts and changing store plans on a Tuesday. I was working on 20 hours a week reporting to the Grocery Manager.
Octopus Energy
Holborn, Central London
2023.08 - 2023.08
- I spent a week at Octopus Energy in Holborn, Central London. The CEO, successful Entrepreneurs and business owners learning about how businesses function and how their investment process is undertaken gave me lectures.
Education
GCSE - Math's, English Language, English Literature, Sciences, French, Religious Studies, Geography
The Wavell
Farnborough 2017.01 - 2022.01
A-Levels -
Farnborough Sixth Form College
2022.01 - 2024.01
Skills
- Cash book reconciliation
- Balance sheet competency
- Statutory reporting proficiency
- Exceptional numerical aptitude
- VAT return preparation
- Cost allocation
- Sales ledger handling
- Xero software knowledge
- Time management excellence
- Double-entry bookkeeping
- Bank reconciliations
- Accounting software expertise
- Spreadsheet competencies
Certification
- ACA certificate level
- Business Law (July 2026)
- Currently studying Sustainability and Ethics
Hobbies
In my spare time, I enjoy staying fit and healthy by going to the gym and playing sports. I also enjoy drawing.
Volunteer Experience
Morrisons Plc, Farnham, Farnborough, Aldershot, 2020-04, 2020-07, I volunteered during Covid-19 with Morrisons delivering food to Phylis Tuckwell, Farnham, Church of the Good Shepherd, Farnborough, The Princes Hall, Aldershot, to families and people at high risk to ensure they could collect and enjoy food without risk.
Timeline
Accounts Apprentice
ButtMiller Chartered Accountants
2026.03 - 2026.08
Customer Service Representative
Diligenta - Phoenix Life
2024.09 - 2026.03
Octopus Energy
2023.08 - 2023.08
Customer Assistant
Morrisons Plc
2022.07 - 2024.01
A-Levels -
Farnborough Sixth Form College
2022.01 - 2024.01
GCSE - Math's, English Language, English Literature, Sciences, French, Religious Studies, Geography
The Wavell
2017.01 - 2022.01