Summary
Overview
Work history
Education
Skills
Timeline
Barista

Erin Walker

Dundee,Dundee City

Summary

Dedicated individual excelling in higher education with a focus on chemistry and aspirations to become a forensic scientist. Strong teamwork and communication skills enhance contributions in collaborative settings while also thriving in independent tasks. Active participation in Keep Fit, Highland Dancing, and competitive swimming demonstrates discipline, perseverance, and a well-rounded character. Prepared to leverage academic achievements and personal commitment to make impactful contributions in future endeavors.

Experienced in food and beverage industry with focus on delivering exceptional customer service. Demonstrates ability to enhance guest satisfaction through attentive service and keen eye for detail. Proficient in managing multiple tasks in fast-paced environments, ensuring seamless operations and positive dining experience.

Offering strong foundation in customer service and teamwork. Knowledgeable about maintaining high standards of cleanliness and providing friendly, attentive service. Ready to use and develop communication, organisational, and problem-solving skills in all situations

Overview

2
2
years of professional experience
13
13
years of post-secondary education

Work history

Food and beverage assistant

Cameron House Hotel and Leisure
Alexandria, West Dunbartonshire
03.2024 - 09.2025
  • Contributed to operations in 5* hotel catering setting
  • Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
  • Demonstrated exceptional customer service by promptly attending to diner's needs.
  • Facilitated cover for opening and closing schedules of establishment.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Handled cash transactions accurately for seamless payment process.
  • Managed table arrangement for maximising dining capacity during busy periods.
  • Provided detailed menu information to customers, facilitating informed choice making.
  • Adapted quickly to changing schedules ensuring consistent performance.
  • Assisted in inventory management for efficient stock control.
  • Trained new team members, contributing to staff proficiency.
  • Prioritised tasks during peak hours to ensure smooth operations.
  • Resolved customer complaints efficiently, fostering positive relations and repeat business.
  • Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
  • Followed strict alcohol serving laws maintaining legal compliance.
  • Provided first-class customer care through helpful, friendly service.
  • Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.

Education

Scottish Qualifications Certificate - Human Biology (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2024 - 06.2025

Scottish Qualifications Certificate - Modern Studies (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2024 - 06.2025

Scottish Qualifications Certificate - LABS (National 5)

Vale of Leven Academy
Alexandria, West Dunbartonshire
08.2024 - 06.2025

Scottish Qualifications Certificate - English (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2023 - 06.2024

Scottish Qualifications Certificate - Mathematics (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2023 - 06.2024

Scottish Qualifications Certificate - Chemistry (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2023 - 06.2024

Scottish Qualifications Certificate - Biology (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2023 - 06.2024

Scottish Qualifications Certificate - Physical Education (Higher)

Vale of Leven Academy
West Dunbartonshire
08.2023 - 06.2024

Scottish Qualifications Certificate - English (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Mathematics (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Chemistry (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Business (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Physical Education (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Modern Studies (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Scottish Qualifications Certificate - Hairdressing (National 5)

Vale of Leven Academy
West Dunbartonshire
08.2022 - 06.2023

Skills

  • Team building
  • Problem-solving
  • Leadership
  • Time management
  • Communication skills
  • Multitasking efficiency
  • Communicating with kitchen staff
  • Cash handling
  • Opening and closing procedures
  • Customer relations
  • Stock replenishment and rotation

Timeline

Scottish Qualifications Certificate - Human Biology (Higher)

Vale of Leven Academy
08.2024 - 06.2025

Scottish Qualifications Certificate - Modern Studies (Higher)

Vale of Leven Academy
08.2024 - 06.2025

Scottish Qualifications Certificate - LABS (National 5)

Vale of Leven Academy
08.2024 - 06.2025

Food and beverage assistant

Cameron House Hotel and Leisure
03.2024 - 09.2025

Scottish Qualifications Certificate - English (Higher)

Vale of Leven Academy
08.2023 - 06.2024

Scottish Qualifications Certificate - Mathematics (Higher)

Vale of Leven Academy
08.2023 - 06.2024

Scottish Qualifications Certificate - Chemistry (Higher)

Vale of Leven Academy
08.2023 - 06.2024

Scottish Qualifications Certificate - Biology (National 5)

Vale of Leven Academy
08.2023 - 06.2024

Scottish Qualifications Certificate - Physical Education (Higher)

Vale of Leven Academy
08.2023 - 06.2024

Scottish Qualifications Certificate - English (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Mathematics (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Chemistry (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Business (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Physical Education (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Modern Studies (National 5)

Vale of Leven Academy
08.2022 - 06.2023

Scottish Qualifications Certificate - Hairdressing (National 5)

Vale of Leven Academy
08.2022 - 06.2023
Erin Walker