William Grant

I successfully managed the end-to-end sales and receivership processes for over 80 properties, ensuring smooth transitions, and timely coordination of auctions to maximise returns. I oversaw budget adherence when processing contractor invoices in addition to sourcing reliable local estate agents for accurate valuations and strategic marketing. Maintained consistent communication with banks, estate agents, tenants, and contractors to streamline operations and protect client interests throughout each stage of property management

• Adopted a brand voice for our log-ins system for all financial advisors.
• Resolved customer queries quickly to minimise processing times, which resulted maintaining daily time pressures.
• Conduct up to 40 calls a day with clients answering any queries and ensuring clear and concise communication, whilst ensuring they get the answers they need.
• Was In charge of 4 projects in which I exceeded turnaround times by up to 2 days.

• I supported Corporate Client Executives and Corporate Financial Planners with daily administrative tasks for example,, invoicing, staff training and Governance reports/pensions.
• I become one of the personal assistants of the Head of Sales to help achieve optimal workflow and reach certain targets.
• Lease with Insurance company's daily over the phone to complete customer needs.

• I assisted with arranging a local festival for the charity. In addition, I analysed the data from all of our projects and compared the statistics from across the year.