- Fashion
- Baking
- Health and wellness
Erin Reat
Dubai | London,Northamptonshire
Summary
Criminology student with practical experience in customer service and content creation, combining research, communication and creative planning. Contributes to social media content, visual design and day-to-day service tasks with a calm approach, making a useful addition to research support, justice or public service teams.
Overview
3
3
years of professional experience
Work History
Founder & content creator
erinmichelle.creates
08.2026 - Current
- Founded and developed an independent creative brand specialising in content creation, digital marketing and visual storytelling.
- Develop creative concepts, campaign ideas, product visuals and short-form video content for potential brand collaborations.
- Create engaging, aesthetically cohesive social media content tailored to brand identities, target audiences and marketing objectives.
- Research social media trends, and increase audience engagement and strengthen brand awareness.
- Use Canva and digital content tools to design promotional graphics, product mood boards and social media assets.
Dining Room Assistant
Highgate house
09.2024 - 08.2026
- Served meals and drinks with professionalism and care, ensuring timely delivery to enhance guest satisfaction and uphold service standards.
- Resolved customer complaints with empathy and professionalism, ensuring satisfactory outcomes for guests and maintaining service quality.
- Cleared and reset tables between guests to maintain a welcoming dining environment and minimise service delays.
- Set tables with clean cutlery, crockery and glassware for each dining service. with clean cutlery, crockery and glassware throughout sittings.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Barista
Vamos
05.2023 - 08.2024
- Greeted and connected with every customer, recommending drinks and pastries.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
Education
Bachelor of Science - Criminology
University of Northampton
Northampton01-2027
Skills
- Content creation
- Social media marketing
- Visual storytelling
- Client engagement strategies
- Creative solutions
- Business strategies
- Entrepreneurial spirit
Interests
Timeline
Founder & content creator
erinmichelle.creates
08.2026 - Current
Dining Room Assistant
Highgate house
09.2024 - 08.2026
Barista
Vamos
05.2023 - 08.2024
Bachelor of Science - Criminology
University of Northampton